The apartment layout made it almost impossible to function. Unnecessary an unusable cabinets with doors. Open a door you hit something, open another door block access to the bathroom etc. Not enough outlets, doors are designed to slam. No service.
Joy
Joy,6 晚行程
Hotels.com真实住客点评
6/10 好
2022 年 4 月 15 日
Misleading studio
Location is good.But studio is much smaller than advertised- it’s definitely not 400 sq ft! Closer to 200. And it’s at street level so there is noise from foot traffic walking right outside your windows. The reception service of the property should be much better- it was almost non-existent and you are pretty much left to your own devices to figure out how to access the building and your apartment. And check out time at 10 am is brutal with eviction by gruff cleaner. Pity because the location is nice.
Jimmy Liang Bing
Jimmy Liang Bing,6 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2022 年 4 月 13 日
Location Flying Success BUT Service Sad
Bloomsbury Apartments has a great location at reasonable prices. The interiors vary depending on whether you get a one bedroom or studio. The former has better furnishings and more space- the latter are disappointing and certainly not as spacious as described. Where this location loses out is in the service. Whether the highly detached and indifferent welcome ( there was not much at all and you have to hazard the complex instructions to access the building and apartment yourself - with email instructions that arrive less than 48 hours from your check in) or the gruff cleaners who make you feel like an intruder in your apartment, this is what would make me think twice about booking anything by Flying Butler again.
Jimmy Liang Bing
Jimmy Liang Bing,15 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2020 年 12 月 27 日
Zero customer service
I booked here but unfortunately ended up not staying because it did not have the full size refrigerator advertised on their site. I was given the basement to start and it was beautiful and clean and really cozy however absolutely NO PHONE SERVICE none whatsoever. Communication on the weekends is very problematic as the stage on duty are not so helpful and very rude. This experience was awful after being given an apartment with no service and no full size fridge, we were offered another apartment that was not comparable. It was nasty, extremely dirty, stained walls, carpets were disgusting it couldn’t have been more opposite to where we booked. This experience has ensured I NEVER stay at any of their properties again. Customer service is ZERO so why bother wasting your money with them? Pictures are the replacement apartment