I woke up to the sound of “crinkling” and observed TWO MICE earring thru a bag of chips I had on the desk. I shared the information at checkout but it wasn’t received as badly as I expected. I worked for Starwood Hotels for over 30 years so I expected more of a response!! Very disappointed!!!
Sharon
1 晚行程
8/10
Cary
2 晚家庭旅行
8/10
Aurelie
3 晚家庭旅行
10/10
Ineabelle
1 晚行程
10/10
真实旅客
1 晚行程
2/10
Mattresses were in absolutely horrible, disgusting condition—massive stains, food crumbs, and yes, pubic hair. The front desk attendant was gracious about letting me try not just one, but two different rooms. However, those mattresses were just as bad.
Ashley
2 晚家庭旅行
10/10
amazing and quite place. hotel is beautifully situated at the river front providing scenic view..
good hospitality over all
manish
3 晚商务旅行
4/10
Kerin
1 晚行程
2/10
There was a rat in my room. I called reception, but the woman who answered was unhelpful, she just said the hotel was full and that nobody could assist me.
The next day, I requested a refund, but another woman was unpleasant and said the refund would only be 50%, as if she were doing me a favor.
I couldn’t sleep at all. It was a terrible experience.
Pamela
2 晚商务旅行
10/10
Amazing
Sandra
1 晚商务旅行
6/10
Expected better maintained property in this price point
Christopher
4 晚商务旅行
8/10
Kathleen
1 晚家庭旅行
2/10
Terrible. Walls are paper thin and heard noise from the bar until 2am. Rooms need updated.
Marijo
1 晚行程
10/10
Crystal
1 晚行程
8/10
Michael
3 晚家庭旅行
10/10
Brenden
3 晚家庭旅行
4/10
Construction in the rooms on either side of mine, scraping walls at 7am. Stunk from renovation. Maids talking loudly outside room door for hours. Room was incomplete with even the toilet seat not attached.