Hi,
When we arrived, there was someone bathing behind their car in the parking lot. Once inside, the décor appeared new, but the area was not clean. We went to the front desk, but there was only a sign that said “Be back in a minute.” After waiting about 20 minutes with no one returning, we decided to leave, grab something to eat, and find a different hotel.
I called the hotel today and spoke with the assistant manager, who was very kind and refunded the full amount.