From check in to check out everything was perfect.
The breakfast was fresh & plentiful
Glynis
1 晚行程
8/10
Friendly accommodating staff
Clean rooms
Decor could do with a refresh
Always stay here when in Basingstoke
Daniel
1 晚结伴旅行
10/10
Very Nice room , Staff very Friendly
Bryan
1 晚商务旅行
10/10
Matt
1 晚行程
10/10
Simon
2 晚行程
10/10
First want to say a shout out for Dylan and Mariene and another Gentleman.,
They couldn’t be any more helpful if they tried.. they saw to my every want and need we had and they met ever challenge with a smile as it wasn’t a problem.
Marilynne (house cleaning, I think that was her name) was wonderful She tied the room up at the extras we asked for and couldn’t do more to help us.
Facilities are amazing two swimming pools, one for children
Rooms are clean & tidy..
But obviously what the facilities in each offers you.. the ones in our room was amazing..
Patricia E
1 晚结伴旅行
10/10
Trisha
1 晚结伴旅行
10/10
merlyn
1 晚行程
10/10
TING CHIH MAY
1 晚行程
8/10
Lovely day. The room was actually a really lovely temperature overnight, but the duvets for the time of year were very heavy making it a bit hot.
The cleanliness of the adult pool could’ve been better as there was a lot of sand and unusual odour.
Generally good stay with lovely breakfast service.
Sarah
1 晚家庭旅行
10/10
Brad
2 晚商务旅行
6/10
I stay here regularly. The rooms I'm allocated are starting to look tired and i need of work.
The recent room had no air conditioning!!
It backed onto the Tesco store at the back, who had a trailer running with the refrigerator running.
I will change to the Village Hotel in Basingstoke.
Carl
2 晚商务旅行
6/10
Good stay. Thought it might be noisy as there was a hen party in the hotel but surprisingly we weren’t disturbed. Only one criticism it the bed was uncomfortable for us.
Annette
1 晚行程
8/10
One of our rooms still had a discarded pizza box from a previous user still with food in it. Communal toilets are very old and battered. Some of the rooms we couldn't open the balcony doors. The restaurant staff gave the feeling that they didn't want to be there. The rooms, food and facilities from a comfort point of view are excellent and the reception chap we booked in with was absolutely brilliant and very helpful. Would stay again.
Tracey
1 晚商务旅行
8/10
James
1 晚行程
10/10
Perfect overnight stay, large well appointed room. Simple easy check-in & out. Plenty of parking. Good buffet breakfast with lots of options.
Mark
1 晚行程
8/10
Takafumi
2 晚商务旅行
4/10
Richard
1 晚行程
6/10
It was okay. Food choices are not great in the restaurant/bar. Some senior staff members should remember they chose to work with the public and not be so miserable… 3 days in a row I experienced this.
Jennifer
2 晚商务旅行
10/10
Mark
1 晚行程
8/10
Very clean, decent & comfortable room. A bit more modernization wouldn’t hurt. Sliding door to the balcony was broken.
Marlini
1 晚商务旅行
10/10
Jonathan
1 晚商务旅行
6/10
Ross
1 晚行程
10/10
Room was very nice and had everything we needed tea and coffee ironing board etc
Great value