Nice hotel, helpful staff, quality catering, only drawback is the water quality in my room. Still highly recommended.
Cheng
1 晚家庭旅行
6/10
I stay here frequently and always something wrong with the room, this time the air conditioning didn’t work and they gave me a fan - it was really hot. Last time I had a room with a broken blind, they had given me that room the week before so I asked to change second time around
Brian
1 晚商务旅行
10/10
James
1 晚商务旅行
10/10
We had a great time. Compliments to the chefs
Christine
1 晚行程
8/10
Pleasant stay for one night. The staff are friendly and helpful although some staff at breakfast could do with a little more training as finding corn flakes seemed a challenge and we were told there were none but another member of staff found them without too much trouble.
The classic room was all we needed for a single night but we did have to remake the bed before getting in it because it looked like the bed linen had been thrown on as it was all disheveled and crumpled. I would guess this is a result of time pressure on housekeeping staff but not what we would expect to have to do.
Food in the restaurant was very good and reasonably priced.
Would stay again if in Winchester.
PHILIP
1 晚行程
8/10
Hotel pleasant. Could have done with a fan in the room. Gym was small but enough for when working away. Good location for walking into Winchester
Gareth
2 晚商务旅行
6/10
This was my second stay in Winchester, the first was at a newer more modern hotel but I also had family staying in another hotel close to the City Center and like most buildings there, the hotel was a much older building. Being a quite historic town that is to be expected and this hotel was no different however there has been a lot of updates and all amenities seem up to modern standard.
The spa seems really nice but was fully booked so I only made it as far as the front desk.
On arrival I was about an hour early and my room wasn’t ready which I have no issues with, standard hotel policy of 3pm check-in and I arrived at 2 so I decided to wait in my car. I was then told by a police office I couldn’t park there without paying for parking at the ticket booth. Mind you this lot is in the hotel grounds a mere 30 feet from the front door.
I later learned that there was a smaller parking on the side of the hotel for guests which you will still be charged for :(
The hotel staff were mostly pleasant with some being more welcoming than others but overall the stay was a 6/10
pierre
2 晚商务旅行
10/10
Ziggy
1 晚结伴旅行
10/10
We booked a last minute night away and hotel was convenient/well priced. We did have some issues with the air conditioning in the night but otherwise the hotel was comfortable.
真实旅客
1 晚结伴旅行
8/10
David
2 晚行程
10/10
Great hotel as a base for exploring Hampshire. Quite unassuming from the outside but very comfortable and all staff members we encountered were great.
Alan
2 晚行程
10/10
Marian
1 晚行程
10/10
Liam
1 晚行程
6/10
The hotel is good, but again the whole trip was ruined as room 006 has a very strange smell. It comes from toilet and has no ventilation. It was only for one night otherwise would have never stayed in the room. It was a strange weird smell which bugged us all night. A lot of insects too. Other than that, spa is average but could be improved specially the pool area. There was a power cut for us which they came to fix it but had no electricity for good one hour.
Mohammad
1 晚行程
10/10
Ronan
1 晚行程
10/10
Steve
1 晚行程
8/10
Excellent hotel and spa. Easy walking distance into city centre and historic areas. Only fault was the a/c was broken and we didn’t notice until 11pm - we rang the front desk but no one answered, hoping to get a fan. We had trouble sleeping as the room was very hot. Suggest managers check the a/c is working in all the rooms.
Cheryl
1 晚行程
10/10
Mason
3 晚行程
6/10
D
2 晚行程
10/10
David
2 晚行程
6/10
Room was a good size and comfortable but a lot of meandering from reception to get there - very cheeky to have to pay for parking £4.80 per day! Breakfast good - dinner average - tasteless chips! V. Noisy bar next to restaurant. Good location near to eateries/attractions etc
Kevin
3 晚商务旅行
8/10
Hotel is in a great location to Winchester town. Rooms are decorated beautifully but are stifling hot and our room lacked natural light. We put the air con on but the condensation was pouring from the machine.