贝斯特韦斯特梅里马克谷酒店

This is a pretty out dated property. I remained hopefull that we would have a positive stay and experience here but it never happened. The check in air was relatively well kept and somewhat modern. The gentleman worming the counter was very nice and helpful. When given our room assignment, we were told that the part of the building we were stwying in had a separate entrance, letter D. This buildings parking lot was poorly lot and there wast alot of space due to construction equipment and trailers. The hotel has a very odd setup. Our room was at the end of a long hallway. I figured it would be in freshly remodeled rooms but that was not the case. Our room wasnt well maintained. Wall paper peeling from thr way in multiple places, bathroom mirror was scalloped and cracked, bathroom wasnt the cleanest and the bathroom vent was very loud due to most likely bad bearings, it had a delightful screeching noise to it. The airconditioner / heater had a musty smell to it. The door to the room and the bathroom were aged and swelled into their frames making the doors difficult to open and close without using force. The room fit our basic need for shelter. There were absolutely zero frills here. The pool is closed and theres a bagged school breakfast that really sucked. If yoyr dead tired and need a room, make this place your last resort. Its not the staffs fault, its more or less lack of property maintenance.

Bad tub was dirty, no phone on the room, carpet was dirty, the bad tub was liking water, the handwash has cracking for the side, just one lady to do everything no maintenance person just one nice lady to do everything.

Front desk staff was pleasant but hotel room was VERY run down. Wall paper was barely staying up. Bed very uncomfortable. Smelled like a basement.

It was amazing

It wasn't so clean woke up the next morning and saw a cockroach run across the air conditioner if I'd seen it the night I checked in I would have got my money back and just left ask about a gluten-free breakfast the desk clerk said yes I can get one and I get a chewy bar and a Danish which I could not eat

Customer service was good. Property to but the rugs to my room were really durty, def needs to be shampood. My feet were black

My family and I were welcomed by the most hospitable front desk attendant named Chris! He was nice, courteous and always gave a warm smile even through his mask. He even stopped was he was doing to offer help with our luggage up the stairs to put room! It was four of us, & we were all pleased with him so 8 thumbs up to him!!! The only things about our stay that we were unpleased with was the carpet was moist and made the room smell a bit stale. The shower head was very loose and water was squirting out of the top and was really bad depending on the amount of force coming out. We had a spacious balcony but had spiderwebs and beehives present. We knew the pool would not be available but the gym was not only unavailable but it wasn’t set up. Other than that we made the most of it & we were close to many stores we needed. So overall, we enjoyed our stay. Thank you!

Pool was cloudy and they closed early and found hairs on our sheets

Room was not made up two nights in a row. Otherwise everything was excellent. Front desk people were superb!!

The front desk manager was very polite and courteous upon arrival and checkout