Well managed and excellent location. Virtually all hotels are serving similar food for breakfast but it was slightly not as good as the others. The coffee was crap!
The service was excellent. At least, they paid attention to your requests.
Very clean. Very good reception service. The lighting in the room can be much brighter.
Siu
2 晚行程
8/10
I will book again on next time
Wai Ho
3 晚行程
6/10
Got there to find major renovations. No restaurant, bar, lounge/reception areas not ideal!!
Cheryl
1 晚行程
6/10
Welcoming and helpful staff but poor experience given dated rooms and renovations. It will be great when it is finished.
真实旅客
2 晚行程
4/10
AC was not working in room so could not get comfortable. tried to use blowdryer that is attached to the room and immediately smelt like something was burning when turning on.
Mariajose
1 晚行程
2/10
You pick and choose a hotel for various reasons. We chose one for the aesthetics of Kensington and its location (quiet). Surely the hotel operator has a right to tell you if there’s major works being carried out that can have a material affect on your decision. We walk up to the hotel and the road is closed, hotel covered in scaffolding…. Our room therefore has an afar view out of the window. We then get woken up to works being carried out early morning on a Sunday. So disappointing
Tom
1 晚行程
10/10
Paul
2 晚行程
10/10
Einar
3 晚行程
10/10
Stina
6 晚家庭旅行
10/10
Lovely little hotel in Earls Court, nicely-done rooms and a bargain compared to similar offers in the area.
Looks a bit unpleasant on the outside as covered in scaffolding and neighbouring properties are not as nice, but no noise of construction inside and rooms at the other side of the hotel were even quieter!
Super-comfy bed, decent-sized room, clean, classic and full of everything you need. Only minor issue was the TV needing some fiddling to get to work and the view was just a brick wall, but neither of those things were a bother or why we were there!
Would definitely stay again, maybe next time we'd try out breakfast too...
真实旅客
1 晚行程
8/10
Andreas
3 晚行程
8/10
alice
12 晚结伴旅行
10/10
P
1 晚行程
8/10
Andrew
1 晚商务旅行
10/10
Greger
4 晚行程
6/10
JUAN
1 晚商务旅行
6/10
Ion
3 晚行程
4/10
This street and hotel is undergoing construction so it was quite noisy. We booked one night and I did eventually sleep fine although the walls were thin and I could hear people above and below me with their toilet flushes and showers. My WiFi did not function at all and there was no television service despite being advertised that both would be available. We did ask the front desk and were told that their antennas were not working so we would not have reception. The next morning upon checking out, the reception desk acted surprised at this. I also told reception that my bedside lamp bulb needed replacing as it did not work (I wanted to read since there was no TV). We also had an huge window in the bathroom (small one in the bedroom) that was a struggle to lock and I HAD to lock it because of all the scaffolding outside the window. Plus, taking a shower in front of that big (albeit tempered) glass made me feel like I was in a fishbowl. All sheets and towels were clean and the staff was pleasant. The hotel carpeting really needs to be removed (I don’t know why hotels insist on carpeting. It’s easily stained and for allergies, it’s not ideal) and the big stain on the reception couch should have been my warning. No offer of compensation was given but I will email the hotel directly about it as the reception may not have been permitted to do that. At this moment, I would not recommend staying here despite it’s super location to the Earls Court tube station.