the internet service is very slow can't watch you tuble and the front desk seemed to misled the costumer as I ask them can use the room to call. They said yes but never let me know there is a charge, I made one call which charged me RMB5.20.. The call is less than one minute. It is not a good experience to encounter this.
Cons: Swimming pool is a bit small for kids or non serious swimmer.
Hotel card key is easy get fault. I experienced once have to reset both keys during a particular day.
3. Hotel entrance stair with great slope (a bit inclined)
4. Wifi are password protect and require login ever time.
Pros :
(1) Only 10 mins walk to Gurley/Paragon plaza.
(2) Rooms have great view (I stay 25 floor Junior suite), can see good view to 270 degree view)
(3) Staff are responsive (except once I asked for 2 towels, and have to wait 35 mins to get, I think they were running out, and have to wash it and dry one for me)
(4) WIFI are signal free and OK, but need to logon with complicated user id and password.
(5) Water pressure are good for shower
Summary : Reasonable price and pleasant stay. No compliant for this price range. However my family were disappointed with the swimming pool.
P.W.Law(Rob)
HotelClub真实住客点评
6/10 好
2011 年 5 月 27 日
服务差,等待时间太久。
服务差,等待时间太久。
Anonymous
HotelClub真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Mawar Ayuni
Mawar Ayuni,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 15 日
Harthashini
Very convenient and family friendly
Ragul
Ragul,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 2 日
Keith Bryan C
Keith Bryan C,2 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 26 日
TATSUYA
TATSUYA,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 13 日
Cenni
Cenni,4 晚行程
Expedia真实住客点评
6/10 好
2024 年 9 月 23 日
morzalee
morzalee,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 8 月 29 日
Good city views, good buffet breakfast and great staff!
Michael
Michael,3 晚行程
Expedia真实住客点评
6/10 好
2024 年 1 月 9 日
Building looks old & rundown from the outside.
But staff were friendly & helpful.
Kooi Gan
Kooi Gan,6 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2023 年 11 月 7 日
Comfortable and convenient
The people there are helpful. Do note that the cafe is vegetarian. The hotel had its heyday and its infrastructure need some upgrading. Else, it is comfortable.
Hwai Mei
Hwai Mei,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2023 年 10 月 18 日
Convenient, checking in is fast and reasonable price considering being in the island part of Penang. Lift is rather slow, crowded morning buffet breakfast and parking ticket not working even after validation, have to make way to the front desk again and again.