the internet service is very slow can't watch you tuble and the front desk seemed to misled the costumer as I ask them can use the room to call. They said yes but never let me know there is a charge, I made one call which charged me RMB5.20.. The call is less than one minute. It is not a good experience to encounter this.
Cons: Swimming pool is a bit small for kids or non serious swimmer.
Hotel card key is easy get fault. I experienced once have to reset both keys during a particular day.
3. Hotel entrance stair with great slope (a bit inclined)
4. Wifi are password protect and require login ever time.
Pros :
(1) Only 10 mins walk to Gurley/Paragon plaza.
(2) Rooms have great view (I stay 25 floor Junior suite), can see good view to 270 degree view)
(3) Staff are responsive (except once I asked for 2 towels, and have to wait 35 mins to get, I think they were running out, and have to wash it and dry one for me)
(4) WIFI are signal free and OK, but need to logon with complicated user id and password.
(5) Water pressure are good for shower
Summary : Reasonable price and pleasant stay. No compliant for this price range. However my family were disappointed with the swimming pool.
P.W.Law(Rob)
6/10
服务差,等待时间太久。
Anonymous
10/10
Lisa
2 晚家庭旅行
10/10
Lisa
1 晚行程
10/10
Mawar Ayuni
1 晚行程
10/10
Very convenient and family friendly
Ragul
3 晚家庭旅行
10/10
Keith Bryan C
2 晚行程
8/10
TATSUYA
2 晚行程
10/10
Cenni
4 晚行程
6/10
morzalee
1 晚行程
8/10
Good city views, good buffet breakfast and great staff!
Michael
3 晚行程
6/10
Building looks old & rundown from the outside.
But staff were friendly & helpful.
Kooi Gan
6 晚家庭旅行
10/10
The people there are helpful. Do note that the cafe is vegetarian. The hotel had its heyday and its infrastructure need some upgrading. Else, it is comfortable.
Hwai Mei
4 晚家庭旅行
10/10
Convenient, checking in is fast and reasonable price considering being in the island part of Penang. Lift is rather slow, crowded morning buffet breakfast and parking ticket not working even after validation, have to make way to the front desk again and again.