贝斯特韦斯特南海岸酒店

With the pandemic the hotel should no longer be advertising free hot breakfast as that’s one of the main reasons I picked them over others. Furthermore, the continental breakfast they substituted for the hot breakfast was definitely a poor excuse to a continental breakfast, it’s more what you can expect at a cheap motel. My bathtub had a clogged drain, when I went to see why the clog, there was a disgusting amount of hair stuck. Will not be staying there again!

Clean and comfortable beds and close to stores so I could walk to get coffee in the morning.

Very clean, quiet spacious & comfortable bed. Service is friendly

The grounds of the hotel is a like tropical garden. The room was super clean and had many modern upgrades. The beds were comfortable w extra pillows, White sheets, white towels. Working mini fridge & coffee maker. Due to Covid breakfast was a brown bag w Water, fruit, pastry & granola bar, which was just fine. The pool was clean and refreshing, due to Covid you must make reservation early in the day, but we didn’t have any issues and had a wonderful time. All employees and guest wore masks which was appreciated. We will definitely come back!

They had enforced a few over the top Covid-19 rules one which incluced a 6 person in the pool rule which made NO sense being that swimming is outside, chlorine, and there is more than enough space for people to socially distance and make use of the amenity they are paying for. The scheduling system they had in place for the pool didn't work well / it wasn't fair and you were only allowed 45 minutes to swim, IF you even were awarded a reservation which most weren't. Also, the grounds person was extremely rude to my Husband for using a pool chair. After shaking the chair from under my Husband he said, "You can't have a chair." Meanwhile 15' from us were two separate families sitting at outdoor tables and chairs. Their ice machine was also disabled due to over the top Covid rules. These rules made no sense.

Removal of basic services such as an ice machine and a descent continental breakfast were frustrating. Offering bags of ice to purchase or even a piece of fruit in the brown bag would have made it tolerable. We showed up after a long, hot day to be told we would have to then drive to a grocery store up the road to get ice. The pool reservations were done poorly without prior explanation of calling the day you arrive by 7am to make a reservation. I called at 6:59am the following morning to get a 9:45am spot. My sister called at 7:00am to be told only spots starting at 1:15pm we’re open. A discount on the room for receiving less services than typical would have made it less aggravating.

The room was clean but I was very disappointed with the grab and go breakfast they offered. It only included a piece of bread, a cutie, and a water bottle.

The staff was fantastically pleasant, the landscape was lush, the pool was well maintained, the room was clean, and the location is great (far enough away from downtown SB to avoid the congestion but can easily drive to all the attractions). There are also two nearby strip malls (about 1/2 mile walk) with many good eateries and markets. Because of covid-19, most of the restaurants offer takeout and delivery but some have set up outdoor dining. One should be note that because of covid-19, the inn does not offer a full breakfast - just a simple continental breakfast in a brown bag. Additionally, ice machines were turned off. These changes are understandable because of the current situation.

I've stayed here once/quarter or more frequently when I travel to Goleta for business. Good place.

This is a very nice property, beautiful grounds. Our room was very clean, a little skimpy on room size and amenities. Due to COVID, access to pool area was limited and "full breakfast" not available -- we understand that, but it wasn't made clear before booking. Staff very nice and helpful. We will come back.