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Hotel Sterling

3.0 star property
City-center hotel within easy reach of Gran Via

Choose dates to view prices

In the heart of Madrid, Hotel Sterling offers a warm welcome with free in-room WiFi and helpful staff. Take advantage of laundry services, meeting rooms, and dry cleaning/laundry services to ensure your stay is seamless.
VIP Access

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Babysitting
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage

Feel at home (6)

  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is CNY1,275
CNY1,403 total
includes taxes & fees
Jun 16 - Jun 17

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Double or Twin Room

Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Triple Room, 3 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Triple Room, 3 Twin Beds

8.4 out of 10
Very good
(8 reviews)
  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

Minibar, in-room safe, desk, blackout drapes

Quadruple Room

8.8 out of 10
Excellent
(6 reviews)
  • 27 sq m
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Single Room

Minibar, in-room safe, desk, blackout drapes

Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Economy Double Room

Minibar, in-room safe, desk, blackout drapes

Economy Double Room

8.8 out of 10
Excellent
(15 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double or Twin Room, City View

Minibar, in-room safe, desk, blackout drapes

Double or Twin Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double or Twin Room, Terrace, City View

Minibar, in-room safe, desk, blackout drapes

Double or Twin Room, Terrace, City View

  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Triple Room, City View

Minibar, in-room safe, desk, blackout drapes

Triple Room, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Triple Room, Terrace, City View

Minibar, in-room safe, desk, blackout drapes

Triple Room, Terrace, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Quadruple Room, City View

Minibar, in-room safe, desk, blackout drapes

Quadruple Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 2 Double Beds and 2 Twin Beds
  • Free WiFi

View all photos for Quadruple Room, Terrace, City View

Minibar, in-room safe, desk, blackout drapes

Quadruple Room, Terrace, City View

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 2 Double Beds and 2 Twin Beds
  • Free WiFi

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About the neighborhood

Map
Calle San Bernardo 29-31, Madrid, 28015

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Plaza de España - Princesa - 2 min walk - 0.2 km
  • Lope de Vega Theatre - 2 min walk - 0.2 km
  • Puerta del Sol - 10 min walk - 0.9 km
  • Plaza Mayor - 11 min walk - 1.0 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 31 min drive
  • Calanas Station - 5 min drive
  • Madrid Principe Pio Station - 17 min walk
  • Madrid Recoletos Station - 21 min walk
  • Santo Domingo Station - 3 min walk
  • Plaza de Espana Station - 4 min walk
  • Callao Station - 5 min walk

Restaurants

  • ‪Steakburger - ‬2 min walk
  • ‪Be Banh Mi - Es Vietnam - ‬1 min walk
  • ‪Granier - ‬1 min walk
  • ‪Aquí Santoña - ‬2 min walk
  • ‪Kinza - ‬1 min walk

About this property

Hotel Sterling

Hotel Sterling offers a fantastic location, putting you just a 5-minute walk from Gran Via and Plaza de España - Princesa. Also, Puerta del Sol and Plaza Mayor are within a 15-minute walk. Fellow travelers love the helpful staff. Public transportation is just a short walk: Santo Domingo Station is 3 minutes and Plaza de Espana Station is 4 minutes.

At a glance

DONE

Hotel size

    • 69 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • 24-hour offsite parking within 984 ft (EUR 33 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:00 AM

Traveling with children

  • Babysitting (surcharge)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 26-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 13 per person

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 30 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Parking

  • Parking is available nearby and costs EUR 33 per day (984 ft away; open 24 hours)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Sterling Madrid

Sterling Madrid

Hotel Sterling

Alexandra Hotel Madrid

Hotel Sterling Hotel

Hotel Sterling Madrid

Hotel Sterling Hotel Madrid

Frequently asked questions

Does Hotel Sterling offer free cancellation for a full refund?

Yes, Hotel Sterling does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Sterling?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees.

What are the check-in and check-out times at Hotel Sterling?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:30 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Hotel Sterling?

No, this hotel doesn't have a casino, but Casino Gran Via (9-min walk) is nearby.

What's the area around Hotel Sterling like?

Hotel Sterling is in Madrid Centro, a short 3-minute walk from Santo Domingo Station and 2 minutes' walk from Gran Via.

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Reviews

Hotel Sterling Reviews

8.0

Very Good

8.2

Cleanliness

8.8

Location

8.4

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast options were available for a surcharge and looked good. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Value
Breakfast

Reviews

Verified

10/10 Exceptional

Great location for exploring Madrid, with metro access just steps away. The room was a good size, very comfortable, and the water pressure was excellent.
Yeimy, 3-night trip
Verified

10/10 Exceptional

Nice bath with enough hot water for healing tiredness. The location is excellent.
YUKI, 2-night trip
Verified

10/10 Exceptional

The cleanliness of the room. The staff were very helpful with any question I had. The location was great. Near great restaurants and shopping.
Santos, 4-night trip
Verified

8/10 Very good

The hotel looks clean, and the lobby employees are very friendly and always willing to help you
Elvira, 2-night trip
Verified

10/10 Exceptional

Clean room. Friendly staff.
Alicia, 2-night trip
Verified

8/10 Very good

Perfect location! Only problem was the cleaning of the room. However, everything went great. Isabel, the receptionist was amazing, friendly and great!
Alessandra, 4-night trip
Verified

8/10 Very good

Excellent location! Right off the Gran Via - easy walks to transportation, tons of restaurants and shopping near by. Excellent customer service - front desk was friendly and knowledgeable; she answered all our questions. They also were able to check us in a little early and stored our luggage both before and after our stay. Hotel needs some updating - beds were a little uncomfortable. Sheets were clean but seemed worn. Of course we spent little time in the room as we were busy exploring the beautiful city! Great hotel especially for the price!
Alma, 3-night trip
Verified

6/10 Good

This stay was a quick overnighter to catch an early flight. The staff was very helpful in securing transportation and making dining recommendations. The lobby and location was great. The condition of the room, however, was disappointing and in need of an update... there was significant wear and tear including cracks in the bathroom sink, water damage up the side of the bathroom door, well worn bed linens, etc.
Patricia, 1-night trip
Verified

10/10 Exceptional

Really nice Hotel!

Great hotel in the center of Madrid! Very good prices, they have a continental breakfast for a surcharge. Room was very nice. We were on a family trip and we were 4 people. We were able to book a room with 4 beds, very comfortable and with a lot of space. Highly recommend it!
America, 3-night trip
Verified

10/10 Exceptional

As a group of ladies, we really enjoyed our stay at this hotel. We had a room with 4 single beds, plenty of room and comfortable, with a fridge. Lovely shower. Conveniently located for all the main attractions. Palace only 10-15 mins walk. Extra praise for the lovely receptionist, who was really friendly and helpful.
Emma, 2-night trip
Verified

10/10 Exceptional

The stay suited us as we are a family of 3. Easy to book and the option of the 1 room with 3 seperate beds was great. Didnt have the breakfast but they dining looked good. The reception were very helpful and we could store our bags u til our late evening flight. Great value and a super central location.
Debbie, 1-night trip
Verified

10/10 Exceptional

Great location

The hotel is in a great walkable location! The staff was friendly and provided recommendations when we asked. The only downside is that the rooms get very hot (80°+), even if they turn off the heat to your room. We had to leave windows open as long as we could before going to sleep to get to a comfortable temp. Then we would wake up steamy. It's all manageable but something to note.
4-night trip
Verified

8/10 Very good

We had a nice stay except the very noisy street. Even with the window closed, we still heard people, trucks, sirens at all hours of the night. The 10 Euro breakfast was not included. It was average. No eggs were offered. The front desk and cleaning staff were very attentive.
Gail, 3-night trip
Verified

10/10 Exceptional

Good place to stay.
Abelardo, 2-night trip
Verified

8/10 Very good

.
Julius Bjorn, 2-night trip
Verified

10/10 Exceptional

Great place, kind personal. Super centric. Would definitely come back
Thor Magnus, 3-night trip
Verified

8/10 Very good

Good location
mirtha, 4-night trip
Verified

10/10 Exceptional

Really central hotel with easy access to the metro and walkable to a lot of central Madrid
Stuart, 4-night trip
Verified

10/10 Exceptional

The hotel is beautiful, friendly staff, easy check in, nice rooms and very clean. A 4-5 minutes walk from the Santo Domingo Metro station. If you want to enjoy La Gran Via this is definitely a great place to stay!
Genesis, 1-night trip
Verified

8/10 Very good

Located in city center Walk around to the metro station
Eduardo, 1-night trip
Verified

8/10 Very good

A decent hotel in central Madrid. Great value, clean and a warm welcome from the staff. There's a couple of Metro stations nearby and Aquí Santoña - Tienda y Tapas over the road is a great place for tapas.
Calum, 2-night trip
Verified

10/10 Exceptional

Very Convenient Hotel, confortable beds, excelente service at breakfast. Definetly coming back.
Gregorio, 2-night trip
Verified

10/10 Exceptional

Ok
Joan, 1-night trip
Verified

10/10 Exceptional

Excelente
Jose, 1-night trip
Verified

8/10 Very good

Overall it was ok. Needs a little remodel but it was near main attractions.
Luis, 7-night trip