We booked two standard room and got the only two rooms located near the kitchen at the end of a hall. (We’re guessing now that they were former storage areas.) The “view” was of abandoned equipment outside our window and we had to listen to a door slamming all night long. One room was so small two people couldn’t pass at the end of the bed! Turns out the door was in the kitchen and only required the slow-catch device be repaired (which took 2 minutes!) Our complaint in the morning was met with “we gave you a standard room” with no recognition that being able to sleep was a reasonable expectation. We were offered an upgrade for a second night, but based on the lack of concern about our first night we opted to leave instead. We did request to be comp’ed breakfast at the buffet and were granted that, which was inadequate compensation for the horrible experience and poor attitude of the manager. When asked where we could submit a complaint and request compensation, he gave us the info and said, “it’s just going to come back to me and there’s nothing more I can do for you.” Really?!? The lack of concern for our experience was astonishing.