6/10 好
2025 年 4 月 24 日
Terrible Customer Service at the Front Door
When we arrived, the front desk clerk did not acknowledge us, she just walked pass us 2 time, so we thought someone else was going to assist us with checking in. She finally come back to the desk and says, "I will be with you shortly". After she finished walking around or doing whatever was so important than checking in a customer, she finally checked us in. Nothing friendly, no smile, no nothing but I need your ID and to sign here. I did not know where the elevator was, another guest helped each other figure it out, then she yells, "its on your left to the right. Just terrible customer services overall. The room was nice and peaceful night sleep was great.
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