入住是問他拿取牙刷牙膏,他笑容滿面地答Certainly, 還好我晚上自己又去買,回到房間他答我out of stock. 房間的電話是不能用的,壞掉了,跟他說了也不位我更換。另外洗衣服送回給我時竟然問我啦信用卡號碼,我說我不舒服,費用掛在房間上我走的時候會結,他答如果我不立即給他,就要立即來收回我的衣服,這是什麼服務,2022年的酒店也會這樣子。房間有多不清潔的毛巾,給我新的但是不拿走舊的,任由一堆毛巾放在廁所的一角
Hei Fung Maggie
Hei Fung Maggie,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2022 年 6 月 6 日
Wanming
Wanming,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 30 日
Nice for me
Great place. Everything was good. But don’t open windows.)))
Dmitri
Dmitri,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Great reception area, friendly staff, easy booking in procedure. Our room was clean and had all what was expected in a 5 star hotel. Fantastic view of the bay - so relaxing.
Margaret
Margaret,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Robert
Robert,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Positive vibe
Excellent room. Comfy bed. Helpful staff and wonderful breakfast.
Keith
Keith,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Lynn
Lynn,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Declan
Declan,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 19 日
Jonathan
Jonathan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
5 Stars Dog Friendly Hotel in Cardiff
Highly recommended dog friendly hotel in Cardiff. Great view, clean and comfortable.
kuk chi
kuk chi,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Worth it!
A lovely room, with a view and space outside. Really enjoyed my stay.
Sue
Sue,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Eleri
Eleri,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 13 日
Great stay!
Amazing Hotel and very friendly staff. Definitely stay again!
Daniel
Daniel,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 5 日
Joanna
Joanna,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
Comfortably upmarket
Lisa
Lisa,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 3 日
Service in the Bar/Restaurant & at Hotel Reception was clumsy & poor with staff not knowing the fundamentals of their role e.g. where to get wine from when Bar stock had run out, how to charge/take payment for items from the Hotel Shop. The only exception was at check out, which was very good.
Stock levels in the bar were poor. The wine I ordered had run out & should’ve been served chilled from the fridge. Instead, it was served warm in a glass that had been put in the fridge & caused a significant delay with service.
Room was good as were the views, but bathroom was tired & in need of an update. Grouting was very dirty & had diminished in areas.
The room balcony needs replacing from a H&S perspective as was very wobbly with thinning wooden deck boards.
Whilst the Spa facilities were good, the ceiling paint in the pool area was peeling & the fur growth on some of the hydrotherapy pool shower heads were off putting.
The exterior of the hotel needs cleaning as was riddled with cobwebs.
The lifts were clunky & in need of a service.
The car park charge was extortionate.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 28 日
Cornelia
Cornelia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 28 日
Lee
Lee,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 26 日
Janith
Janith,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 23 日
Stephen
Stephen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 21 日
Dan
Dan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Gwen
Gwen,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Ajay
Ajay,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Fabulous
A very comfortable stay with amazing views of the river Taff and Cardiff bay.