4/10 尚可
2025 年 4 月 28 日
Good vacation but disappointing
Trip started with room we had booked not being available for 2 days, so they put us in a room directly next to the event stage which had blasting music until 10pm. We didn’t have any beds/cribs until 9pm the first night. They didn’t seem to care or provide any service which would make you feel welcomed or heard.
Overall the food is bland or bad, but the coffee shop and muffins, and a la carte restaurants are good. The Japanese is the best. Service at the buffet restaurants is pretty bad - don’t expect to get water during your meal (or you’ll get it right before you finish) - the staff just seems miserable and sad. Omelet station was most promising for breakfast, pasta station for dinner given they were both made to order.
Kids pool is nice and privileged beach area has nice space and beds. Kids club isn’t welcoming to English speaking families. We had a nice family trip but overall disappointed in the hotel and most of all the service.
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7 晚家庭旅行
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