the bed was so uncomfortable and the breakfast was bad
Harry
1 晚家庭旅行
10/10
Ashley
1 晚行程
8/10
Pablo
6 晚商务旅行
6/10
My toilet was overflowing had to change rooms cuz there was no plunger to be found and no Maintence person at 8pm at night. The new room was clearly not ready for guests. But they were fully booked. At least the toilet worked. For a Hyatt and the cost it should have been better. Pics make it look nice and it was no better then Motel 6. The only thing that was wonderful was the staff and esp Anita. She was amazing!!!!!! She worked her butt of for us customers and she made me feel at ease with the toilet problem it was like having a best friend 1000 miles from home. He has a good energy and vibes and it made staying there bearable. Also the bar was never opened once in my 3 day stay. And it was a weekend! Disappointing!
Rebekah
3 晚行程
6/10
WESLEY
1 晚家庭旅行
8/10
Cleanness and hotel staff very friendly.
Martin
1 晚行程
10/10
Clean, comfortable room, relaxing stay.
Joshua
5 晚商务旅行
4/10
Went out of town for a weekend trip for my sons brithday, arrived at the hotel and paid a 100$ deposit. The lady at the front desk was nice. When we arrived to the room the room didnt even have a room number it was only written in pencil. Smelled like a pool in the hallway leading up to the room. In the room it smelled like feet and the carpet was all stained. A lot of things were broken in the room like towel hooks. Even the phone in the room didnt even work. And as we stayed longer my children pointed out ants on the desk. Only stayed 1 night but probably wouldnt stay again. Morning breakfast was pretty good though lots of options.
真实旅客
1 晚家庭旅行
10/10
Jessica
2 晚行程
4/10
Steven
6 晚行程
10/10
Kirk
7 晚行程
4/10
真实旅客
1 晚家庭旅行
10/10
Kirk
1 晚行程
2/10
Terrible place. We booked a 1 bedroom and they gave us a studio. When we argued that this is not right the desk clerk blamed hotels.com saying they are messing up the online reservation. Hyatt is not responsible for this mistake. They told us that either you stay in this studio for the 4 days we booked else they will cancel the reservation. We reached at like midnight and with 2 ladies could not go anywhere else in middle of night so had to stay there. The service was terrible, room was dirty, everything was outdated, front desk was rude and inconsiderate at all times, breakfast was below average, bed was stinking mattress etc. Miserable place. Please do not book here again was our conclusion.
Prashant
3 晚家庭旅行
2/10
Jamesa
2 晚行程
10/10
Kandice
3 晚家庭旅行
4/10
Given the wrong room twice, lobby nice but rooms dirty, stained sheets, pool was broken, no omelette station as promised, breakfast not refilled enough, had to beg for pool towels
真实旅客
2 晚家庭旅行
10/10
Kirk
7 晚商务旅行
4/10
Oscar
6 晚行程
4/10
I feel like I was bamboozled. First upon arrival the room key wouldn’t work so they had to move us to another room. Hotel said maybe key block had dead batteries. Room doors are outdated and felt sketchy. Bleach spots on the carpet in Hallway smelled like chemicals. All the furniture in the room was banged up and outdated. Tv stands and tv and Heating and cooling unit all dusty. There was someone’s hair on the AC. I could not get the room phone to work at all. Then upon departure I was checking around the furniture to make sure I didn’t forget anything. There were two pair of men boxers behind the Tv stand I bet they are still there. There was only female on our trip the boxers absolutely did not belong to us. Pool room felt really dirty too and no towels . Elevators were old and the door didn’t stop when we were trying to hold it open for someone i was scared it was going to smash them. Then the front doors to the Hotel were jammed open . Maintenance was working on it. Cold air coming through. The people seemed nice enough. They allowed me to have an hour later check out because my daughter needed a place to get ready for her cheer comp. Other than that Didn’t have too much interaction with them. Breakfast was average continental no complaints . I paid more than other surrounding hotels to stay at this location thinking Hyatt was really nice and I wanted the two bedroom suite. Totally not worth it to me.