I stayed there for my daughter’s volleyball tournament and paid around $325 for one night which was a bit much for a Holiday Inn. I had stayed there before a few times for my son’s hockey trips and everything had been ok until this trip. Upon check out Sierra asked me if I wanted a receipt. I said yes and then a bit later she told me she couldn’t give me a receipt. I asked her why and she said with a nasty attitude the reason was that I booked through Hotels.com. I said that I book through Hotels.com often and I have always gotten a receipt. Sierra again refused and I left. I was in a hurry to get to my daughter to her volleyball game on time. During my daughter’s volleyball game I got a call from the Holiday Inn Express so I answered the call thinking that we forgot something in the hotel. Instead it was the hotel manager named Brianne or Brianna yelling at me and accusing me of “causing trouble” with Sierra upon check out. I asked her what trouble? She said that she didn’t know but Sierra was crying all morning because I treated her so horribly. Brianne berated me for too long accusing me of things that did not happen. I told Brianne she should review the cameras of the check out that took place before calling and harassing an innocent customer.
I stay in hotels at least 8 nights a month for work trips, hockey trips, volleyball trips vacations etc. Never in my life have I experienced such insanity from hotel staff. Unacceptable my personal info used to harass me as well!
Danielle
Danielle,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Helpful, clean and comfy
The bedding was very light. We asked for some extra blankets and the woman working the front desk helped find two right away. Slept like a baby!
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 30 日
The hotel was really good. My one complaint was the pool which was very crowded and seemed to be being accessed by people who were not guests.
Charles
Charles,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 11 日
Steven
Steven,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 16 日
Carolyn
Carolyn,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 6 日
Jewell
Jewell,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Great overnight stay close to my school
Ryon
Ryon,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 25 日
Kathryn
Kathryn,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 24 日
Great beds, warm and clean rooms
Richard
Richard,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 27 日
Lovely hotel, clean, great breakfast, good pricing, close to everything. Will definitely stay here again.
Sandy
Sandy,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 17 日
Friendly staff, accessible, clean facilities
Grace
Grace,1 晚结伴旅行
Expedia真实住客点评
4/10 尚可
2024 年 12 月 15 日
The property and room were great. We had kids and adults screaming and running in the hallways till midnight . Then at 6 am kids were running in hall and pounding on doors and walls . I have stayed in flordia several times with families and never seen kids allowed to run wild and hotel not doing anything about it .
Tuffy
Tuffy,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 14 日
Bed was absolutely fantastic!! Breakfast was much more than just carbs, carbs, carbs (sausage, eggs, omelets, yogurt...as well as pancakes, rolls and more!)
Patricia
Patricia,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 13 日
Anthony
Anthony,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 10 日
Bob Pfeil
Bob Pfeil,1 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 12 月 6 日
Kody
Kody,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 1 日
Anthony
Anthony,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 30 日
Robert
Robert,1 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 11 月 24 日
Nice breakfast but noisy basketball team on first floor was hard to deal with
Jennifer
Jennifer,1 晚浪漫旅行
Orbitz真实住客点评
8/10 很好
2024 年 11 月 12 日
The beds were too high. I had trouble getting in and out of the bed because it was so high off the floor. The window coverings let in too much light at night - in addition to parking lot lights we had a tower spotlight outside our window. The breakfast was excellent.