We had an ant infestation in our room. They moved us to a different room but the quality of this room was less. Stained carpet and the beds were less than desirable.
Darell
Darell,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 5 日
Great hotel in Cranbrook
The room was very clean and spacious. The beds were very comfortable. Staff were friendly. Would recommend.
Candice
Candice,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 29 日
Great location and great hotel. Only complaint is the staff don’t seem to like being there. Always had the feeling I was imposing on them if I asked a question etc. hopefully some training and management guidance will help the situation at the hotel
Michael
Michael,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Great hotel! Clean and friendly service.
Janet
Janet,2 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 21 日
Great onsite restaurant
Really enjoyed the attached restaurant for dinner, although we did get evacuated mid-dining due to a false fire alarm. Room was comfortable and extremely spacious with a huge bathroom. Unfortunately, our toilet had problems flushing and the carpet was stained in several places with a ripple near the bed that mobility affected persons may find cumbersome. Our room faced the back and train tracks, but the train was barely audible.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 20 日
Carol
Carol,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 19 日
Fred
Fred,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Awesome stay!
It was amazing! Thank you!!
Tracie
Tracie,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 28 日
RAJENDER
RAJENDER,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 13 日
The staff were great , nice property
The bed was terrible, sunk in the middle the pillows were like sleeping on a bag of concrete. We stay at this hotel at least 4 times a year . Bed were so bad not sure I will stay again . I let the staff at the front desk know , we were told hope next time the bed will be better
Lisa
Lisa,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 13 日
Farzad
Farzad,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 12 日
Shawn
Shawn,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 12 日
Great place.
John
John,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 8 日
The premier suite was not worth the money. Room was old- no black out curtains so was awake at 5am. Noisy cause is was right beside the stairs. Dirty and dusty around the night stands. Would definitely not stay here again.
Hongthong
Hongthong,1 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 4 日
Tanja
Tanja,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
The property is well kept and the rooms were big and clean.
The staff at the reception desk were very welcoming and helpful.
Good service in the lounge.
mohamed
mohamed,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Very good ambiance! Luxurious feel, love the train motif(is next to the train museum). Nice pool and hot tub, cafe and restaurant on site. The staff were very friendly, helpful and courteous! Very clean and quiet. Highly recommend and will stay again!