Great staff and excellent amenities, close to town...free snacks and drinks
Anthony
Anthony,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Nadege
Nadege,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Great location, friendy helpful staff - cafeteria and happy hour are a great touch. Within the city walls so very handy for touring Lucca. Book ahead for car parking.
KEITH
KEITH,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Mauriceia
Mauriceia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Rob
Rob,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 9 日
Well appointed and well located hotel
Beautiful, well-located hotel with excellent breakfast. My only quibble was that air conditioning was not available and it was difficult to cool the room below 23 degrees celsius, even with keeping the window open.
Elizabeth
Elizabeth,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 4 日
siyu
siyu,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
Christina
Christina,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 20 日
comfortable
We highly recommend hotel Ilaria in Lucca. Very clean and comfortable with an excellent breakfast. They also provide parking although it’s €35 per night, it’s definitely worth it as parking is very difficult in town.
Perry
Perry,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 28 日
Victor Augusto da Silva
Victor Augusto da Silva,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 22 日
Excellent Stay - Outstanding Service
The location in Lucca is excellent. Lucca is walkable anyway but to have this so close to both the train station and the city center was fantastic ! What stood out to me though was the staff. So friendly, so helpful - and the service was effortless . . like they do it for all the right reasons. Will stay here again when in town
J
J,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 21 日
lovely stay!
Laura
Laura,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 20 日
La struttura è bella e l'accoglienza è stata molto piacevole. Ci torniamo sicuramente.
Anh Khanh
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 14 日
Ótimo
O Hotel nos proporcionou ótima estadia . Ótimo café da manhã e estava disponível um lanche no período da tarde até a noite.
A única coisa que o Hotel deveria disponibilizar uma Van para levar e buscar clientes na estação ferroviária.
Tânia
Tânia,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 5 日
Nice and comfortable room, great location, friendly staff.
真实旅客
5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 1 日
Nice place
Great and friendly staff, especially Claudia. Good location. Nice breakfast and afternoon apertivo. Room was comfortable
Angela
Angela,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 29 日
Tutto benissimo.
Alessandro
Alessandro,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 12 月 28 日
El hotel está bien, un poco caro calidad/precio teniendo en cuenta de que nos pusieron en una habitación de un edificio que tienen delante del propio hotel…y nosotros no pagamos para estar en otro sitio…el parquing son 20€ al día y les tienes que dar las llaves y te van moviendo el coche todo el rato. La ubicación es muy buena!!
Marta
Marta,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 28 日
This hotel was wonderful! Exceeded all expectations! The staff were extremely lovely and helpful. Hotel amenities were awesome. We stayed in a suite in one of the towers, the room was clean, spacious, very comfortable. Amazing shower and high quality bedding. The free snacks/drinks in the cafeteria was an unexpected bonus and the breakfast was incredible! They also had bicycles we borrowed to explore the town and bike around the town walls. From start to finish this was a fantastic experience and I highly recommend this hotel!
Simone
Simone,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 28 日
Best hotel so far .. if you come to Lucca definitely this hotel is the one. Good location, good customer service, beautiful room
Erin
Erin,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 23 日
Superbe hôtel !
Superbe accueil, personnel gentil et souriant, un vrai plaisir.
Très belle hôtel, belle décoration et excellente situation en pleine ville.
Petit déjeuner varié et très copieux.
Chambre spacieuse et très confortable.
Excellent rapport qualité prix, au top !
Jeremy
Jeremy,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 23 日
ivo
ivo,5 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 21 日
The curtains were very thin thus not blocking out any outside lights.
Alicia
Alicia,6 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 12 月 15 日
Wonderfull room & some inconvenience things
The room is wonderful. It was a first experience to stay a room with loft.
But there are some inconvenient things at the room.
First; there were no slippers for us.
Recently there are almost hotels in Europe supply room slipper.
Second; there are unkindness explanation for open the building door and room door.
The room explain how to open the entrance and room door.But his action is very quickly,then I couldn’t do that、For first visitor who visit your hotel first time.
It is very important to explained how to open the door. Because the first time customer can’t receive the quick explanation for that.