The desk staff was not helpful or friendly. Did not seem to want to be there. Requiring payment for parking is confusing and time consuming. Not a good look for the hotel. Not necessary and bad customer service. AI features in the room were clunky and hard to manage. Good old fashioned excellent service and features would have been better.
Stephen
Stephen,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Excellent! The staff is very friendly and professional! They made us feel like family. Thank you!!
Regina
Regina,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Leon
Leon,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 11 日
John W
John W,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 9 日
Noisy hotel.
There is a nightclub behind the hotel and Friday through Sunday it is very loud. Enough so that you can hear it through the walls. In addition, if you rent a car you have to pay for parking, $12.00/night.
Dave
Dave,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Fabian
Fabian,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 7 日
Jesse
Jesse,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 7 日
No major complaints, comdortable
So here’s the thing that was depressing: no one has access to any cash for tipping VERY NICE driver. That signals no one is paid enough to be trusted around a hundred dollars. Or the people being hired are potential thieves. Not a great look. Yes there is an ATM but $20s were more than I wanted to tip.
Otherwise nice helpful breakfast lady, nice check in at night, pretty decent and clean facility given its price. Coffee always available with real cream was a welcome bonus.
Sherry
Sherry,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 4 日
Delayed Flight - overnight stay
This was an overnight unexpected stay due to a flight delay. Shuttle driver in the evening was extremely kind, and she showed empathy to us with our delay. Shuttle driver in the morning was kind as well and promptly got us to the airport. Front Desk Reps were very service oriented and so understanding of our situation. The evening rep even gave us toothpaste’s & toothbrush as we had no toiletries with us. It was a frustrating situation for us but the staff understood and provided great customer service. We appreciated everyone!
Dawn
Dawn,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 30 日
Dave
Dave,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Excellent hospitality
Elaine
Elaine,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 28 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 26 日
Timothy
Timothy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Very good stay. Nice people
Shirley
Shirley,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
It was an amazing stay & we definitely had a great time.