A great escape with great service. A bit out of town away from the noisy traffic, set in gorgeous surroundings. The room was very large and clean and beds were comfortable. Felt like 5 star. The bar and food options were good. Altogether a great stay where our every need was met.
Katherine
2 晚行程
6/10
Staff was hospitable but dining was not upto the mark. Food is extremely overpriced and is very average in taste. However, location of the property is very convinient.
Poorvi
2 晚家庭旅行
10/10
André
3 晚行程
6/10
Jeyaseelan
3 晚行程
10/10
Lovely hill top hotel with a good view of Ooty. Good food and pleasant service.
Close to Botanical gardens and the lake.
Can get a glimpse of sunset.
Walking distance to local shops and restaurants. Needs some updating. The water pump is noisy and could hear it in the rooms.
Pratap
1 晚行程
10/10
nice staff-friendly and helpful!
Deirdre
2 晚家庭旅行
8/10
真实旅客
1 晚行程
8/10
raveendran
1 晚商务旅行
8/10
Best location. Beautiful hotel. Good food.
Swimming pool broken. Park not maintained long grass not cut properly. House keeping can be improved.
Akshay
5 晚家庭旅行
10/10
Geweldig hotel met uitstekende kwaliteit eten.
真实旅客
3 晚结伴旅行
8/10
Pleasant stay, service was good, able to check in early, room service food wasn’t the best so we ordered takeaway.
真实旅客
2 晚浪漫旅行
8/10
The hotel has beautifully landscaped gardens, lovely rooms with a scenic view over hills and a very good breakfast. All of the staff were extremely helpful and attentive from the personalized check in experience to the bar staff and breakfast staff for whom nothing was too much trouble. My one small negative comment would be the cleanliness of the room. The duvet cover and pillowcases had marks and stains on them and the louvred wardrobe doors had thick dust on them. This aside we had a lovely stay.
真实旅客
1 晚浪漫旅行
8/10
真实旅客
1 晚行程
8/10
This is an older property which has been somewhat refurbished. The free breakfast was good. The Wi-Fi is very unreliable. Overall, service was good. I will probably stay here again.
Ivan
3 晚商务旅行
10/10
Amazing place staff friendly and bent over backwards to help. Amazing omelette for breakfast
真实旅客
3 晚浪漫旅行
4/10
Can be improved. See below
Nithya
2 晚行程
10/10
Excellent.
真实旅客
1 晚商务旅行
8/10
Cela fait une douzaine de fois que je viens dans cet hôtel. J'ai du y venir presque à l'origine alors qu'il faisait partie de la chaîne Holiday Inn.
真实旅客
5 晚行程
8/10
It was a pleasant homely experience for my family
Franky
8/10
What I loved about this hotel is it's location and service. It's located at a high altitude region with amazing views of the town below. Service was excellent. Hotel staff was friendly and answered your calls promptly. The food was pretty decent though dinner could be better with more variety. Gardens are well maintained and beautiful. The bar is quite expensive. Also, there were very few options to chose from. But the ambience and service was pretty good.
But there were a few niggles as well. When I checked in there were no towels in the room. There were no tooth brush kits provided either. Had to call the house keeping for these items. Also, there was no wifi.
Nevertheless the overall experience was just fantastic!.
vishnu
4/10
Poor housekeeping and maintenance. Electrical fittings were unsafe, unclean beds and coffee maker, muddy water in bathroom. Maintenance and housekeeping required repeated reminders for service........................
Amol Gadre
10/10
Everything was perfect such as the location of the hotel, the infrastructure and the great breakfast. All at a very affordable price. There were a few things which could have been taken care by the staff such as our request for an additional room heater as the one present inside the room was insufficient. 24/7 bar needs to be open, my friend was completely disappointed when we got to know that the bar was closed after 11:00PM and it was very cold and in need of liquid to heat up. Apart from these, everything else was perfect and would love to visit again.