4/10 尚可
2025 年 7 月 31 日
TV NOT WORKING
I ADVISED STEPANHIE AT THE DESK AT 625 PM
905 PM I ARRIVED BACK
TV STILL NOT WORKING
NO NOTE/CALL /MESSAGE ADVISING ME OF SUCH.
I HAD TO CALL DOWN AGAIN
STEPANIE STATED THE TECH COULDN'T FIX IT UNTIL TOMORROW
STEPHANIE HAD THE MANAGER CALL
AMELIA
MANAGER
OFFERED ME 30% OFF
I SAID NOT ACCEPTABLE
WHAT DO YOU WANT SHE ASKED
I RESPONDED 100%
SHE SAID OK AND HUNG UP
I TOOK THAT AS THE ENTIRE BILL WILL BE REFUNDED
BUT FOR THEM NOT TO CALL AND ADVISE ME IT WASN T FIXED AND THEN SHE HANGS UP ON ME TOTALLY UNPROFESSIONAL
edward
edward,1 晚商务旅行
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