I have been told that my breakfast is included while check in, but, it is NOT, and also the attitude of the cashier while check out is BAD and the face is LONG. And I don't think I will staying at here next time.
Yee
HotelClub真实住客点评
4/10 尚可
2025 年 4 月 20 日
Das Hotel ist von der Lage perfekt und die Mitarbeiter sehr freundlich, aber unser Zimmer war sehr klein. Die Dusche war nicht einladend. Die Fugen waren alle schwarz und an der Decke sah es wie Schimmel aus. Die ganze Nacht hat im Minutentakt ein Schalter Schaltgeräusche gemacht, so dass man nicht schlafen konnte. Sehr schade!
Sabine
Sabine,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Susan
Susan,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
michael
michael,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 27 日
Great spot at the Waterfront
Terrific location at the V&A Waterfront. Large, comfortable room and an excellent breakfast with lots of options. The staff members were very friendly and helpful.
Beth
Beth,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 20 日
Fredrik
Fredrik,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Gaia
Gaia,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 15 日
Anders
Anders,4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 27 日
Ageing hotel, not very clean
The hotel was OK. The can definitely put more effort into cleanliness. There were several strands of hair on the countertop from a pervious guest, the bathrooms are mouldy and the laminates/vinyl floors are old and worn and need to be retired. For the price of the hotel, it does not live up to the expectation.
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 12 日
Great location. Easy walk to the waterfront. Great service. Dated rooms need updating
Francisco
Francisco,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 4 日
Perfect choice in the Waterfront.
Excellent location, very good service and friendly staff. Will stay there again.
Johan
Johan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 29 日
The “family” room we had was 2 bedrooms sharing 1 bathroom. They were small but perfect for what we needed. The location near the V&A waterfront was perfect. Breakfast was included in our stay and was excellent.
Douglas
Douglas,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 27 日
Muito boa estadia
Muito boa estadia.
Roberto
Roberto,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 24 日
stephen
stephen,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 1 月 23 日
Disappointing
We arrived at check in about 15 mins earlier than the time on our booking confirmation to be advised they the hotel had changed it's check in time to an hour later. We were told to wait and the receptionist would see if our room was available. She subsequently disappeared and after 45 mins I asked another receptionist what was happening and he knew nothing as the original person hadn't done anything. He managed to get us a room straight away but have no idea how long we could've waited. The location of the hotel is good but it is tired and needs some TLC. I cannot fault the porters who brought a trolley to our car to collect our luggage so we didn't have to carry it. Breakfast was in another building and very chaotic where we had to wait for food refills and when we asked for cutlery was brought one set when there were 2 at the table. Just felt that they weren't really interested. We had a problem with our aircon and were asked to wait in the room for an engineer even though we said we were going out. No one came.
Jacqueline
Jacqueline,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 22 日
Yves
Yves,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 22 日
Really convenient and safe area with great staff. Some rooms need upgrades
June
June,7 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 1 月 21 日
Jan Christian
Jan Christian,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 17 日
No gym even though advertised on hotels.com
We were disappointed with the checkin process.
Protea emailed the day before we travelled to see if we needed anything, and we said would be great if room could be available early so we can freshen up after a long flight.
When we checked in there were no rooms available which so not a problem as check-in was at 3pm.
We went back at 3:30pm and still no room for us, which was disappointing.
What was worse though was the hotel being advertised with a gym and there wasn’t!!
I always book hotels with a gym so this was misleading. The option was to pay and use the Virgin Active club in the town.
N
N,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 16 日
Giovanni
Giovanni,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 5 日
Great location, excellent access to Cape Town waterfront.