Highly recommend, unique rooms and brilliant staff, in the heart of Chester! Got upgraded to the Secret Garden and it was great! Stayed before in the Safari room which has its own jacuzzi bathtub which was brilliant! This time opted for another room as it safari was booked, but the upgrade was great! Staff very friendly and brilliant! Cannot complain in the slightest! Can’t wait to go again!
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 10 日
Beautiful boutique hotel
Beautiful rooms and very friendly staff. A little gem of a hotel in the centre of Chester close to restaurants and bars.
Pamela
Pamela,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 12 日
Great boutique type hotel, attention to detail in the rooms and reception.
Daniel
Daniel,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 24 日
Great place
Fabulous stay! Upgraded to Moneypenny and didn’t disappoint. Gorgeous room … loads of space.
Felt totally spoilt
Judith
Judith,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 4 日
Alanya
Alanya,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Very beautiful. Helpful staff. Beautiful city.
Abdirisak
Abdirisak,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 12 日
Jodie
Jodie,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Owen
Owen,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 12 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 5 日
Loved staying here and got a free upgrade!
Sian
Sian,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 21 日
Absolutely stunning stay from arrival to departure. We will definitely be visiting again
Andrew
Andrew,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 24 日
Hotel and staff brilliant, pub next door noisy, smoking outside stinking the area in front of the hotel, cigarette butts and beer bottles left, vomit on pavement from the church bar across the road, real shame as the hotel and stay was faultless 👍
Nigel
Nigel,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 16 日
Amazing property and staff
Andraya
Andraya,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 3 日
Nice room. Noisy till late. Couldn’t open curtains because of people on balcony opposite. No privacy.
Sue
Sue,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 27 日
Amazing! The place to stay in Chester!
What a fantastic place to stay! They staff are so loving and caring and made our wedding stay the best it possibly could be! They were so accompanying for me and my wife, kept us informed before and during our entire stay as well!
HARVEY
HARVEY,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 24 日
Enjoyable luxury room in the heart of Chester
The receptionist was very friendly and helpful. Given a free upgrade to the spa room which was a nice treat, the room had high-quality furnishings and the spa shower was fun, could do with some instructions on how to use. A little noisy outside in the evening due to location but quiet enough at night. Overall an enjoyable experience
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 7 日
Peter
Peter,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 1 日
sam
sam,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 22 日
Peter
Peter,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 12 日
Huw
Huw,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 5 日
Romantic break
Stayed in Polo room. Absolutely gorgeously done out. Perfect location. Nice amenities with little complimentary snacks. Loved the sweetie jar!
Room was at top of building and it was a hot day. Sadly tho no air con so had a noisy seperate air con unit in room that needed to put on as too hot without. On a less warm day you wouldn’t need air con.
Would definitely recommend and stay again!
Victoria
Victoria,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 4 日
Lovely stay in the tree house, amazing living area with huge chill out sofa and tv, lovely rooms and huge copper bath in one of the bathrooms.
We will be returning
Gary
Gary,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 8 月 29 日
Classy only inside
I only gave 4 star, not 5, due to the area around the hotel. Once you are inside it is lovely, but outside being next to car park entrance and a shopping mall, it looks pretty run down. Chester is fantastic for Roman history and well worth a visit. I would say to the hotel owners keep your eye on the ball and don't let things slip.
真实旅客
5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 28 日
Great location with parking next door in the shopping centre for £10 for 24 hours.
Check in was quick and friendly.
We stayed in the Ralph and it was very spacious and clean. The bathroom is very small so you had to close the door behind you to move around. No issue for us as 2 able bodied adults.
Bed was comfortable and room was very warm but air con unit and fan provides so not an issue.
Location is spot on for the town centre.