The place looks really good when you walk in. A great first impression. However, here are the issues:
1. The room air conditioner, as advertised, did not work at all. We aske for the AC to be fixed, and their answer basically was, "we fix when we can".
2. The toilet smelled horrible. No matter how many times they did clean the toilet, there is a horrible smell that came out of it.
3. The front desk staff was not very nice. Perhaps, because of the culture or language barrier, but still, they were not nice.
4. One day, I was sitting at the library, and one of the staff members came in and offered me coffee. I thought to myself, ok, they are being nicer. Nope, they brought coffee alright, bot charged me for it....For me there was no indication that there was a price, until she asked for the money.
5. I do have to say that the room service people were super nice.