I had to find somewhere last second sense I ended up stranded in Jacksonville (I’m from NC) the staff was quick, and kind. The breakfast was incredible (biscuits and gravy to die for).
Harmonie
Harmonie,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 27 日
Horrible Experience
The property stated hotels.com did not send authorization for more than one night so they charged my card for the remaining balance hotels.com did not send, after I was already charged the full stay by hotels.com. The front desk and housekeeping manager told me I would have to leave during the middle of my stay due to the issue with hotels.com sending them the balance. It was a nightmare. They said they resolved it, updated my room keys, then continued to double charge me anyway. I had to get both parties involved to work it out among themselves. They made their issue between two businesses MY RESPONSIBILITY. My refund should be issued tomorrow. This was a nightmare!
Tanya
Tanya,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Bryan
Bryan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Alessandra
Alessandra,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 19 日
roberto
roberto,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Great Choice for the Price
Room service was great. Breakfast was convenient and the staff was friendly.
真实旅客
5 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 22 日
Earl
Earl,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 3 日
Great stay!!
This is a very clean and comfortable hotel. ALL of the staff were friendly and helpful. The beds were amazingly comfortable. Also we accidentally left a very expensive pair of boots in our room and the front desk called to let us know and we were able to retrieve the boots! We appreciate the honesty and courtesy of the staff for that!!! We will be staying here every time we visit Jacksonville in the future!
June
June,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 24 日
Nats in Room
The room had lots of nats in it. Could not get rid of them. This was horrible.
Kathy
Kathy,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 20 日
David
David,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 16 日
Nice stay
Had a good experience at this Holiday Inn. Bed was comfortable and room was clean. Unfortunately our room faced the highway so the road noise was not ideal for sleeping. All in all though we thought the place was good and we would visit again but maybe ask for a room on the other side.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 13 日
Disappointed
We have stayed here a few times, but it seems that it is going downhill. We were required to put up a $100 deposit - in case we wrecked our room. Those are the clerks exact words. I doubt we will be back.
Karen
Karen,2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 3 日
Check in was perfect!!! When entering room appeared to be clean. We were there on business. We didn’t shower that night. We attempted to shower next morning, to see that the tub was stopped up, so disgusting couldn’t even shower for the water raising up in the tub. Staff should check all rooms when cleaning “” if that’s what being done. Honestly I don’t think so, just doing the bare minimum. That’s why I bring all cleaning supplies. But couldn’t even shower
Lindrix
Lindrix,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 2 日
Charles
Charles,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 25 日
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 22 日
One night away
Stay was good. When I went to shower the next morning I noticed mold on the ceiling above the shower.
Alvin
Alvin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 14 日
Danny at the front was very friendly, efficient and curteous. Your hotel was very clean and close to our family. It was a great stay. Thank you.
roberta
roberta,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 14 日
The staff are always on their phones and not working, this Property smells like smoke all the time, advised front dest and they would not help because we went through expedia, expedia and ihg should be ashamed of this listing.
Richard
Richard,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 3 日
Everything was really great. Super pet friendly with great rates. The guy at check in was phenomenal. So friendly and welcoming. The room was clean and quiet too. One Star off because our ac would not go lower than 74 despite being set in 70 and the hallway smelled strongly of weed. Thankfully it didn’t come into the room. We would stay again
Hollie
Hollie,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 25 日
Will come again if the price is right
Steven
Steven,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2024 年 12 月 16 日
Don’t stay facing the on ramp to the interstate.
First off the good… the staff was friendly and the room was clean
Now for the bad… entire hotel smells like weed and rotten eggs
If you stay on the side facing the on ramp to the interstate it sounds like you are sitting in the stands at the Daytona 500 all night. Terrible experience. Didn’t get any sleep between the loud guest above me and the location of my room.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 9 日
Friendly staff, a works in room
Jennifer
Jennifer,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 11 月 21 日
Loved the fact that it was walkable to a variety of shopping options.
Lillian
Lillian,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2024 年 11 月 15 日
Circumstances
We stay at the Holiday Inn express every time we go on a trip. This was our second time at this particular property. Due to a recent hurricane, there were several families there who had been placed by FEMA. Needless to say there were several dogs and several small children whom I must say behaved well. Our problem is the fire alarm went off several times during our stay. We were in a handicapped room which I wasn’t thrilled about to begin with, but we figured we would stick it out. When the alarms went off at all hours of the day and night they were loud , shrill, and the bright lights blinked on and off in our room. We had no control over that. Also, the hotel is in need of updating. The paint on the board in the part of the walk-in shower is actually worn off. Housekeeping was great. Staff was OK. I felt as if a couple of people could’ve been a little nicer. They would not let us turn the lights on in the dining area Until 6:30 AM, even though we were wanting to play cards in there earlier than 6:30 AM. So we played in the dark. We will use Holiday Inn express again and this is the first time that we have actually been unhappy. I think it was just a matter of circumstance.
Karen
Karen,3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2024 年 10 月 24 日
washroom was a little dirty. Some parts of washroom were in disrepair.