Room was nice & beds were comfortable. Those were the most important things. However, upon check-in/check-out both staff members were not friendly at all. The evening clerk was extremely unkempt. Gave zero instructions. Pool was cold. Hot tub was Luke warm & over chlorinated with the jets/timer being stuck on. We have plans of staying here agin in October with a different group & I’ve already said we need to change hotels. It was dirty pretty much everywhere you looked. The couple checking in before me had ended up finally getting a good enough room after the 3rd try. 1st was too hot & heater stuck on, 2nd wasn’t cleaned & the door jamb was broken. This hotel needs help.
Chrissy
Chrissy,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 23 日
Room stayed warm and couldn’t get it to cool down. The bed was hard and uncomfortable.
Amber
Amber,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 22 日
Brent
Brent,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 22 日
wayne
wayne,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 20 日
Kacie
Kacie,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 16 日
Brandy
Brandy,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 13 日
Very nice stay
Jack
Jack,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 6 日
Wonderful
S
S,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 5 日
Front desk extremely helpful
Easton
Easton,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 5 日
Phillip
Phillip,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 27 日
Austin
Austin,1 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 12 月 5 日
Too much heat, not hot enough water.
The heating system or room thermostat were awful...it never got below 77 degrees (was 80 degrees when we got in the room and "cool" setting with high fan did very little change it). Had to sleep with the window open in December and then listen to garbage trucks outside at 4 am. And the shower water never got above lukewarm. I figured that since Marriott took over this property it would be in better shape. I was wrong.
Kimberly
Kimberly,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2024 年 12 月 4 日
When checking in we were not told that the facility did not have working A/C. The morning after arriving, there was no hot water for taking showers and getting ready. They had it fixed after the second night there.
Amy
Amy,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 16 日
Really nice room and great shower
DIANNE
DIANNE,1 晚家庭旅行
Travelocity真实住客点评
10/10 绝佳
2024 年 11 月 9 日
Sherman
Sherman,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 4 日
There were a lot of mixed reviews for this property when I was looking for a place to stay in Helena. I decided to give it a try. Glad I did.
Had everything thing I needed and was reasonably priced.
It smelled good in the lobby when I checked in, literally, they had just baked cookies for the guests. Thoughtful.
Lisa
Lisa,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 25 日
Light was flickering when entered room. Carpet needed vacuuming. Remote had yuck on it. Expected more for the money.