Staff was friendly. Amenities were great. Hotel was very clean
Brianna
3 晚行程
8/10
Beds were okay, pillows were terrible, which made it very hard to sleep. The hide a bed was extra bad. Mattress was old, falling apart underneath and was so thin you were sleeping on the bars underneath. Couldn’t sleep, had to sleep on the floor.
Pamela
4 晚结伴旅行
8/10
My fault for not reading the fine print but I totally missed the $25/day mandatory parking fee. I never would have thought that this hotel (being nice, but not fancy) would charge for parking. It isn’t all that close to the tourist area but I guess there have been issues previously. Otherwise the hotel and our stay were excellent. Definitely recommend.
GREGORY
2 晚行程
4/10
We stayed here from Friday-Tuesday and housekeeping never provided service. We requested a total of 5 times to 3 different front desk employees with no results. Our trash cans in the room were full and we had to request fresh towels and toilet paper at the front desk. By far the worst stay at a hotel. We did have our parking fee waved for our troubles. Just a terrible customer service experience. Wouldn't recommend.
Richard
4 晚行程
10/10
Hotel was clean, rooms spacious, and staff incredibly friendly. Would definitely stay here again.
Tera
2 晚行程
2/10
The staff had no idea where anything was, this hotel is very secluded from any restaurants, but they didn’t even know where the closest one was. Which anyone can see on google and it’s not good either. They say it’s walking distance to St. George street but it’s not safe with a kid at all. Homeless people and lots of traffic. Basically the hotel is ok and clean, staff stinks and locations sketchy. Stay elsewhere
Jacqueline
1 晚家庭旅行
4/10
Location is a little questionable. No restaurant close by. Lady in the check in does not know what she is doing, had to repeat myself multiple times. Breakfast is ok
A little disappointed with the level of service.
vivian
1 晚行程
10/10
Homewood Suites is very good, my room is very good, breakfast is good but scrabble egg is not hot enough, pool is very good, they'do not have a hot tub. This hotel is OK.
Clean up to date hotel. Easy drive to downtown, places to eat and drink. Nice pool area. Breakfast was ok not great. Had to pay for parking even though we had handicap placard and we parked ourselves. Air conditioner really Only cooled off liv room area of room. No vents for it to cool off rest of suite. So had to set it way lower to get it to cool off sleeping area.
Miriam
3 晚行程
10/10
The room and team were great!
Bealert
1 晚商务旅行
8/10
Anthony
2 晚结伴旅行
8/10
samuel
3 晚行程
4/10
The TV didn't work. The sliding shower door wouldn't close completely, the bathroom sink didn't drain. This hotel needs some work. It's old and it shows.
真实旅客
2 晚行程
10/10
Suzette
4 晚家庭旅行
10/10
Casey
4 晚家庭旅行
10/10
Friendly staff & gorgeous hotel.
真实旅客
1 晚行程
10/10
Stephany
1 晚家庭旅行
10/10
Wonderful check in, very nice valets, knowledgeable about S.Augustine gave restaurant recommendations, breakfast was great.
Barbara
2 晚行程
10/10
Melissa
3 晚行程
8/10
Staff was friendly, and the hotel is quite conveniently located. Everything in the area is incredibly expensive and overpriced.