Hotel H12

3.0 star property
Hotel with bar/lounge, near Main Market Square

Choose dates to view prices

In the heart of Kraków Old Town, Hotel H12 offers a unique blend of historic charm and modern comfort. Unwind with a massage at the spa or grab a drink at the bar; explore nearby Royal Road and Main Market Square or take advantage of car rentals on site, multilingual staff, tour/ticket assistance, concierge services, and dry cleaning/laundry services.

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Fitness center
  • Bar/lounge
  • Room service
  • Room service
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Car rentals on site
  • Front-desk safe

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Daily housekeeping
  • Elevator
  • In-room climate control (air conditioning)

Room options

Available filters for rooms
Showing 4 of 4 rooms

Single Room

  • City view
  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed

Double or Twin Room

  • City view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Triple Room

  • City view
  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

Suite

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
ul. Sw. Tomasza, 32, Kraków, Lesser Poland Voivodeship, 31-014

What's nearby

  • Royal Road - 1 min walk - 0.0 km
  • Planty Park - 1 min walk - 0.1 km
  • Main Market Square - 5 min walk - 0.4 km
  • St. Mary's Basilica - 5 min walk - 0.4 km
  • Cloth Hall - 6 min walk - 0.6 km

Getting around

  • John Paul II - Balice Airport (KRK) - 35 min drive
  • Turowicza Station - 8 min drive
  • Kraków Główny Station - 17 min walk
  • Kraków Plaszów Station - 19 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Bull Pub - ‬3 min walk
  • ‪House of Beer - ‬1 min walk
  • ‪Moaburger - ‬2 min walk
  • ‪Wódka - ‬2 min walk
  • ‪eHerbaty - ‬2 min walk

About this property

Hotel H12

Hotel H12 puts you in a great location, within a 15-minute walk of Main Market Square and Wawel Castle. You can be pampered with massages, then unwind with a drink at the bar/lounge. Also, this hotel is just steps from Royal Road.

At a glance

DONE

Hotel size

    • 31 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: noon
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Hiking/biking trails nearby
  • Segway rentals/tours nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2001
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Portable fan
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Breakage deposit: PLN 100.00 per day

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 40 per person
  • Airport shuttle service is offered for an extra charge of PLN 160 per vehicle (roundtrip, maximum occupancy 4)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for PLN 160.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 80.0 per pet, per day

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Long-term renters welcome.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club, JCB International, Eurocard

Also known as

Classic Krakow
Hotel Classic Krakow
Hotel Classic
Hotel Classic
Hotel H12 Hotel
Hotel H12 Kraków
Hotel H12 Hotel Kraków

Frequently asked questions

Does Hotel H12 offer free cancellation for a full refund?

Yes, Hotel H12 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel H12?

Yes, pets are welcome. There's a charge of PLN 80.0 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Hotel H12?

Yes. Parking spots may be limited.

Is airport shuttle service offered by Hotel H12?

Yes, an airport shuttle is available. The charge is PLN 160 per vehicle roundtrip.

What are the check-in and check-out times at Hotel H12?

Check-in start time: 2:00 PM; Check-in end time: noon. Check-out time is noon.

What is there to do at Hotel H12 and nearby?

Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes segway rentals. Hotel H12 also has a fitness center.

What's the area around Hotel H12 like?

Hotel H12 is in Kraków Old Town, a short 4-minute walk from Main Market Square and 15 minutes' walk from Wawel Castle.

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Reviews

Hotel H12 Reviews

7.8

Good

8.2

Cleanliness

8.6

Location

8.4

Staff & service

7.4

Property conditions & facilities

Reviews

Verified

8/10 Very good

Bra hotell, nær det meste

Fint hotell nær sentrum. Greie og store rom. Rent og fint. Bra frokost. Personal i resepsjonen kunne nok vært et par knepp hyggeligere. Men alt i alt, bra sted. Vi var en guttegjeng på 17 personer på tur.
Herbjørn, 3-night trip
Verified

10/10 Exceptional

Nice clean room. Lovely breakfast. Very helpful staff.
Angela, 3-night trip
Verified

8/10 Very good

Hotel wad lekker in het centrum vlak bij een park en Bijna alles was op loopafstand
5-night trip
Verified

2/10 Poor

100% do not recommend this place

I had a trip planned to come to Krakow for a long weekend. when i got to the airport i was told our flight was canceled and the next flight was in 3 days. I tried contacting the hotel to let them know i would have to cancel because of this situation that is out of our control. They did not care that we had to cancel and would not refund us our money. I even tried to change the dates for my stay because we are coming back to Poland in February and they still would not help us. I recommend staying at a place that will work around incidents like this that you can't control and not just take your money like this place.
Victoria, 3-night trip
Verified

8/10 Very good

Great location, staff are friendly and speak English. Breakfast is a nice spread. Rooms are a little tired, but its clean. I would stay again and recommend.
4-night trip
Verified

8/10 Very good

The locstion is great The room are pure and not so clean
2-night trip
Verified

8/10 Very good

Restaurant was alleen bij ontbijt open. En niet overdag en s'avonds. Vonden we jammer.
3-night trip
Verified

6/10 Good

Huone ei vastannut mitä tilattaessa netissä hienot kuvat näytti. Huoneet käytössä kuluneet. Ensin tarjottiin inva huonetta jossa yksi pieni vaatekaappi ilman hyllyjä. Pitkän puhumisen jälkeen saimme huoneen vaihdettua jossa parempi vaatekaappi hyllyillä. Sängyt olleet jo kauan käytössä. Patjat syytä uusia piakkoin.Aamiainen hotellin ravintolassa ihan ok.
4-night trip
Verified

8/10 Very good

Litt mye støy fra en pub, som hadde døgnåpent i samme gate.
Karsten, 3-night trip
Verified

8/10 Very good

Locatie t.o.v. de 'old town' is perfect met de grote markt op loopafstand. Rustig hotel met zeer vriendelijk en servicegericht personeel. Ontbijt is prima met voldoende keus. Wij zouden dit hotel zo weer boeken bij een volfend bezoek aan deze geweldige stad.
Leo, 5-night trip
Verified

8/10 Very good

Trattasi di struttura non recente, ma con camere spaziose e letti comodi. Pulizia adeguata.
Michy, 4-night trip
Verified

8/10 Very good

GILLAR: Bra frukost, trevlig personal GILLAR INTE: Låga sängar, heltäckningsmatta, ingen safety-box
Kjell, 4-night trip
Verified

8/10 Very good

Det borde haft kafé och te och vatten kokare på rummet. Mycket bra frukost. Ligger centralt. Vänligt personal.
Farshid, 3-night trip
Verified

10/10 Exceptional

Es tal como se dice. Agradable y muy céntrico. Bien ubicado, y el personal muy agradable.
MARIA, 4-night trip
Verified

10/10 Exceptional

Super dejligt hotel

Værelset var rigtig dejligt, der blev gjort rent og skiftet sengetøj flere gange. Morgenmaden var virkelig god. Hotellet lå dejligt centralt
Steffen Slott, 5-night trip
Verified

10/10 Exceptional

Hotell Classic

Hotell classic hadde en perfekt beliggenhet, sentrumsnært i et rolig område med lite trafikk, og kun 2-3 minutt gange til markedsplassen og serverdighetene der. Hele familien var fornøyd med beliggenheten av hotellet.
Håkon, 2-night trip
Verified

6/10 Good

Loistava sijainti, aivan kelpo paikka yöpyä. Ei luksusta, mutta sitä emme hakeneetkaan, matkoilla pääasiassa tutustumme paikkaan ja hotelli toimii vain tukikohtana ja yöpymispaikkana. Kylpyhuone remontoitu, huone kaipaisi pientä pintaremonttia, kaikki lamput eivät toimineet ja kokolattiamatoista miinusta. Suosittelen kyllä itseni kaltaisille matkustelijoille ja voisin mennä uudestaankin. Todella helppo kävellä nähtävyyksiä katsomaan joita Krakovassa ja vanhan kaupungin alueella riittää!
6-night trip
Verified

6/10 Good

Alakerran baarin meteli oli yöllä häiritsevän kova.
2-night trip
Verified

8/10 Very good

Hyvä sijainti, ystävällinen henkilökunta, siisti. Hyvä aamupala. Ainoa miinus oli viereinen baari josta kuului kova melu ainakin kadunpuoleisiin huoneisiin ja se oli auki 24/7.
4-night trip
Verified

8/10 Very good

Maksullinen automaattikahvi respassa

Jääkaappi puuttui ja aulan kahviautomaatin kahvi maksullinen!?!? Muutoin kaikin puolin hyvä.
3-night trip
Verified

6/10 Good

Puolan matkalla

Olimme hotellissa 3 yötä. Henkilökunta oli todella mukava ja saimme apua kaikkiin kysymyksiimme. Aamiainen oli ok. Muuten kaikki oli hyvin, mutta hotellin kanssa samassa rakennuksessa olevasta ravintolasta kuului meteliä huoneeseen. Tämä häiritsi nukkumista. Hotelli itsessään, sijainti nähtävyyksiä ajatellen ja henkilökunta olivat todella hyvät. Tästä ravintolasta miinusta
3-night trip
Verified

8/10 Very good

Ubicación fantástica. El personal muy amable. Hotel muy correcto
Malagueña, 4-night trip
Verified

8/10 Very good

4 yötä Krakovassa

Hyvä sijainti, kävelymatka vanhankaupungin alueelle ja kauppakeskukseen. Aamupala vaatimaton, mutta Ok. Ainoa miinus huoneessa oli kokolattiamatto ja ettei ollut jääkaappia. Kadunpuolen 24 h baari hieman häiritsi. Hintalaatusuhde hyvä. Voisin yöpyä täällä uudestaan.
Anne, 4-night trip
Verified

8/10 Very good

Veldig bra beliggenhet, enkel grei standard, men utifrå rommets beliggenhet var det mye bråk gjennom hele natten fra en pub/hospits i nærheten.
Anne Gro Hetland, 2-night trip
Verified

10/10 Exceptional

Situation was perfect. Very central but right next to the park as well. The station was very close and the main square a few minutes walk.. Could not have asked for more. Very good breakfast too.
4-night trip