Un hotel muy cómodo y lindo. El servicio del personal muy bueno y son muy amables
ROSALIA
4 晚家庭旅行
8/10
HUMBERTO
1 晚商务旅行
10/10
Daniel
2 晚家庭旅行
10/10
Giuseppina
2 晚结伴旅行
10/10
Very nice hotel. Very clean , the breakfast buffet was delicious.Very friendly and accommodating staff. I would recommend it.
Maria
1 晚家庭旅行
10/10
Lorenzo
4 晚行程
2/10
-Mal Servicio
-Oferta de comida muy mala en el restaurante
-Atencion del servicio de bar terriblemente mala
César Eliud
3 晚家庭旅行
10/10
This boutique hotel was inviting and felt so off the beaten path. It was centrally located.
Wendi Sue
5 晚浪漫旅行
10/10
No free parking
Manuel
3 晚家庭旅行
10/10
Es una buena opción para hospedarse
Julio
3 晚浪漫旅行
10/10
Matthew
1 晚行程
6/10
William
1 晚行程
8/10
Buen lugar
Lester
1 晚行程
8/10
Property was great, as well as location. Phones were not working so it was hard to order in room dining I had to keep calling from my cellphone and even then nobody would answer. Overall great stay.
Deborah
3 晚浪漫旅行
10/10
Danielle
3 晚家庭旅行
10/10
Excellent location , brand new property. Friendly and helpful staff
FABIOLA
1 晚浪漫旅行
8/10
Good location in Tulum city area.
Derek
3 晚结伴旅行
2/10
Luc-Armand
8 晚行程
8/10
The hotel smelled really damp or mildewed. Front desk Staff not friendly at all. We had a car accident on the way to the hotel. No one from the hotel asked if we’re ok. I didn’t want to even asked questions. It was 2 guys at the front maybe working a 12 hour shift, not friendly at all! At one point maybe 2 ladies came to help still not a smile a hello a good bye a welcome…. Nothing… The security staff was very friendly. I didn’t like room service they brought the meal with no utensils to eat with. I love the area great walking distance to several stores and restaurants. Housekeeping was the best always friendly and helpful. I’ve stayed at several Alofts never felt so invisible. I loved my one bedroom with a terrace.
shawnta
5 晚浪漫旅行
10/10
Loved it, beautiful property. Safe parking garage, beautiful roof top pool, great staff, great location, great food!
Katelyn
2 晚行程
10/10
Sheila the front desk person was terrific and took care of me
Lucy
1 晚行程
10/10
Aloft Tulum property is amazing and close to nearby restaurants, grocery stores and more. The staff is very helpful, and able to get you a taxi right away! 10/10 recommend. I would stay here again!