My son and i stayed for a weekend golf tournament, Friday-Sunday. Check-in was welcoming. Ice machine on our floor was out, only working on floors 4 and 6. Light above room’s bar was out. Breakfast next morning, we got there 30 mins before end of service: most of the breads were gone, no fruit salad left. After the tournament, we came back at 4pm to take showers before the banquet. Our dirty towels were gone but not replaced. I called to the front desk, but it rang a few minutes without answer. I took a shower and used a hand towel so my son had the last towel. While he was in the shower, there was a knock at the door asking if we wanted service. New towels please and thank you. Saturday night we came back from the awards and wanted a snack and drink. Went to the bar at left, waited 10 minutes at the bar without being even acknowledged. Bartender looked at us, then asked a different group of the wanted more drinks. We left. My past experiences at other Embassy Suites left me expecting more.