2/10 很差
2025 年 5 月 3 日
Worst hotel experience in a long time!!
e us feel extremely unsafe. Then I checked my credit card to look at my transactions and noticed that the property had put 4 different holds on my account for incidentals. 3 charges for $103.99 and one for $.45. I talked to the front desk and they claimed it was not on my account and that the pending charges would fall off in a few days. So I gave them the benefit of the doubt. I get having one charge for incidentals but 4. That’s ridiculous. So 3 days later I check my account and see that they charged me $104.44 and $.01 for a total of 104.45. I called them and asked them why I was charged for incidentals and they had no answer for me. After a back and forth they said they would refund it. But now I sit here 4 days later waiting to get refunded and getting angrier by the day. I can honestly say we will never stay at this property again. All I can say is check your cards to make sure you weren’t over charged like me. Poor cleanliness poor property upkeep. Very disappointing
Derrick
Derrick，2 晚家庭旅行
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