Had to askl front desk to clean the rom and make the bed
Donald
Donald,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 8 日
Peter
Peter,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 7 日
The bathroom tub was not cleaned the shower head didn’t work
I can’t understand why such a great resort had shower curtains instead shower doors.
The room didn’t have a working fridge to store bottles water
It was my 37th wedding anniversary we were very disappointed
Dr Sherly
Dr Sherly,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Brilliant service!
Brilliant service!
Unique place! They have an amazing and private beach club near the hotel (around 10 mins from there) and each guest has permission to access there.
DIEGO
DIEGO,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Alexandre
Alexandre,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 28 日
Excellent service and Beautiful Hotel!
Tracy
Tracy,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 12 日
THOMAS
THOMAS,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 4 日
Needs Update
This hotel needs update. The carpets are old and dirty and never feels like a 5 star hotel.
Mehrdad
Mehrdad,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 29 日
LANCE
LANCE,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 25 日
Jennifer
Jennifer,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 23 日
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 21 日
We recently stayed at this property for a milestone event, and unfortunately, there was an incident at the pool involving an intoxicated and disorderly woman. No one from the hotel staff stepped in to address the situation. Several guests were left to try and address the situation on their own, once security was alerted It was an extended period of time until they spoke to her. She was allowed to remain on property and was served more alcohol. There were several other issues during our stay, but my primary concern would be the inconsistency of service and the way that this situation was handled. Security was slow to respond and hesitant to act. I would be very concerned to stay there if there were an actual security issue. The hotel location is very convenient and a beautiful view, but I think there are two other hotels in the area that may be better for your stay.
laura
laura,2 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 21 日
The hotel was under renovation and I was given a room that faced scaffolding. I had to keep my curtains closed pretty much all the time as construction crew started early. Disappointing views, dust, and poor dining options for the price.
Geeta
Geeta,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Helen NiCole
Helen NiCole,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 18 日
Extremely noisy room. Very pretty overlooking the marina, we paid for this upgraded room. When I complained about the excessive entertainment noise every night until very late, the staff did not care or make any recommendations to fix it. We spent a lot of money at the restaurants & the gift shops. Very disappointed nothing was done to make our wedding anniversary special.
Susan Ann
Susan Ann,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Amazing
Marielys
Marielys,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 2 日
Mackenzie
Mackenzie,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Lara
Lara,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 27 日
I loved everything except the pool food. Absolutely terrible food. Everyone was so nice tho. The private beach club was my favorite part. I would definitely love to come back and recommend the place to my family and friends.
Rand Admon Roufail
Rand Admon Roufail,3 晚结伴旅行
Expedia真实住客点评
6/10 好
2025 年 3 月 21 日
Can’t figure out this hotel. Service is inconsistent - sometimes great, sometimes frustratingly poor