Beautiful hotel with enough to do so you do not have to leave if you don’t want to. Spa was very relaxing and the pool was not too busy.
Jamie
Jamie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 27 日
jules
jules,4 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 26 日
Place amazing but service need to improve
I pay for more for a partial ocean front and they gave me intracoastal view. When I complain they didn’t fix it and when I leave they laugh. That’s no respect.
The check out is 11 and 10:40 I was still in the room and a clean lady knocked and came inside the room. I explain that I have time till 11. The service need to be more respectful!!!
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 22 日
Camila
Camila,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 21 日
jessica
jessica,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
VICTORIA
VICTORIA,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
WILLIAM
WILLIAM,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 15 日
Anthony
Anthony,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 13 日
Resort is beautiful
Tisha
Tisha,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 12 日
Stephanie
Stephanie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 26 日
William
William,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 23 日
Jessica
Jessica,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
jimilda
jimilda,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 21 日
Kurdeen
Kurdeen,4 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 20 日
Ridículo el resort charge de 45 dólares por nada
Me cobraron doble los valet parking a por 50 diarios ridículo
Samuel
Samuel,4 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 20 日
This is luxury...dumbed way down.
The Diplomat is meant to be a luxury hotel, but I did not find a resort fee of $45 a night or a $50 early check in charge (a room was already open and available, I have NEVER seen this anywhere before) to be "luxury". It felt more like extraction from the moment we arrived. The valet loop was also a mess and a stressful start to the getaway. No direction was given. I ended up struggling with a ton of bags on the way in...again not exactly "luxury". The pool deck was nice but unheated. There was still construction on a portion of the pool deck which was not disclosed. There was also no hand soap in the room and the vanity mirror was dirty. Luxury...this property is not. Guest experience was poor overall and I felt as if I merely showed up to have my pocket picked for not much in return.
Nicholas
Nicholas,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
Kelly
Kelly,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 14 日
The hotel is being remodeled, which is a drawback because they have a water park for children, which wasn't available. From then on, Tifo only works partially.
Yudith
Yudith,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
WILLIAM
WILLIAM,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Bente
Bente,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 7 日
Terrible communication regarding deposit and incidental charges.