Customer service was great! The staff was very kind and helpful. Attended to us when we needed and provided all the necessities in the rooms. There was always parking no matter what time we came back to the hotel. We liked that the pool was indoors and heated since the kids wanted to swim on a cold night. Location was convenient and close to Universal Studios. There was an old smell in the hallways and it was visible the building was old but overall a great and comfortable stay.
Andres
Andres,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Mayra
Mayra,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 7 日
Buen lugar pero tiene oportunidad de mejorar
La ubicación es excelente. El personal en recepción muy bueno también. Sólo tuvimos dos problemas: la cama se hundía; me da la impresión de qué el colchón ya estaba viejo. El segundo problema fue que para mi segunda noche no tuvimos Internet.
SERGIO J
SERGIO J,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 31 日
Monica
Monica,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 23 日
Stay was good but was charged 3 nights for parking when only stayed two. Was informed I’d get a refund and did not.
Brittany
Brittany,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Only stayed 1 night. Beds were super comfortable room was really nice and clean.
Only downside there was a very heavy perfume scent that was overwhelming.
I definitely would stay again
Tabitha
Tabitha,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 9 日
Luis Orlando
Luis Orlando,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 22 日
Tom
Tom,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 15 日
Marcelo
Marcelo,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 9 日
Kye
Kye,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 8 日
Kye
Kye,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 8 日
Theft
My personal property was stolen by a maid that worked at the hotel!24 karat Gold Grill with real diamonds very expensive !
I filled out a police report.and also i purchased hotel through hotels .com and got double charged for two days,my overal experience i hated it .because something was stolen from me and I paid my hard earned money to purchase it.
Kye
Kye,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 5 日
Kye
Kye,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 3 日
Gustavo A
Gustavo A,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 3 日
Amazing
Yesenia
Yesenia,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 28 日
El recepcionista fue muy amable y la habitación es linda, funcional y confortable. Vuelvo sin duda
David
David,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 27 日
5 stars
Savannah
Savannah,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 27 日
Nice place
Perfect for a quick walk to Universal studios.
CECIL
CECIL,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 27 日
The manager was very welcoming
Edgar
Edgar,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 25 日
Not at all the location it says. Doors were broken. Lights wont stop flickering. The staff was great though
Joseph
Joseph,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 23 日
Easy walk to Universal Studios
Love the hot tea / drinks in the lobby area.
We didnt try the hot tub - no time
Easy to park
We were grateful our room was away from the elevator as it makes a loud ping noise to open
Very comfortable for our family - would happily stay again