Hotel Pendini is situated in a great part of town within short walking distances to almost everything you would like to see in Florence. Very convenient to shops, food, and the sites and sounds of beautiful Florence, Italy. The hotel was very clean, though the room we got felt a little cramped, it was still well appointed if in the area to really be outside of the space. If we had been on the main level with reception we would have likely enjoyed the main space more often which offered some complementary drinks and snacks. The breakfast was good, but the room was small so there wasn’t always a place to sit and I found that it was so busy in there it was hard to relax. On only one morning was I asked by staff if I would like a cappuccino. I also didn’t find reception to be overall friendly or warm. We had been to two other hotels at this point in Amalfi and Rome and compared to the friendly atmosphere there this did not compare. I was able to get a massage one day a the spa on site and that was lovely. All in all a good hotel for the price and location was excellent.