Stayed 3 nights. The room (331) had no heat on a very cold night. The next day I asked to change and was given a floor lower. At 3am on the last night I got a knock at the door and a guy, high as a kite, was standing at my door, completely nacked, and he asked to use my phone. I called reception and it took an hour for the situation to be handled. The next day I asked that the manager call me, which never happened, resulting in this review.
In short - polite staff, decent breakfast, but sketchy area with kooks.