Staff was great, hotel in bad need of refurbishment. Hotel policies terrible. They scan drivers lic on checkin. No protection against ID theft as a result could be shown. This policy should be listed on booking sites. Also, guest banding for pool use policies are extreme.
James
James,4 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 5 日
They didn't give me the room I rented supposedly with an ocean view; they made up that the same thing always happened when they used the application. I told them that if they didn't give me the room I wouldn't come back and I was going to give a bad review. In addition, they charge for chairs and umbrellas on the beach; it should be a service. Check-in was a bit unpleasant. The parking voucher was very friendly and the cleaning service was very good. The hotel is nice, but the customer service at the front desk was poor.
Liliana
Liliana,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Great location. Room clean, friendly prompt service, clean pool and private beach area. Music loud especially on weekends on pool side but only until midnight, not as bad during the week.
Diane
Diane,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 4 日
A plus
laura
laura,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 22 日
Sharolle
Sharolle,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 20 日
I don’t recommend.
First off if you book on hotels.com please make sure you include the correct amount of people. I never had to distinguish that but here they charge me $20 an extra person fee. Even though the Room slept for. So that’s just greed also the manager that was on duty 5//18/25 was a Karen with a resting witch face. Check-in was so slow. I’m assuming the guy did not know what he was doing. He didn’t have any key cards. He said he had to go get some, but then he came back with the manager to look over what he was trying to do. Why would he be there without any help it literally took over half an hour to check in when I was the only one in line. They charge you $150 Per day incidental fee, which is crazy. My opinion and I live here. There are four better places that you could stay at that won’t nickel and dime you.
Tiffany
Tiffany,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 17 日
Enjoyable stay!
Hotel is located on the beautiful white beach in Clearwater. The staff was great as well as the food. Rooms were comfortable and clean. Valet service was good. We would return to this location.
Donald
Donald,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 13 日
Great with a WARNING
Everything about the resort was great and as advertised!
We especially enjoyed the restaurant, which was excellent and very reasonably priced. Drinks were fun, beach was comfy with lots to watch go by.
Our warning: The outdoor music comes from a stage pavilion that faces the hotel! Do NOT expect to go to bed before the music is over. On Saturday, that means 2am.
The resort caters to late night partying. If that's not your thing, get a room on the other side of the hotel and you will be fine.
Andrew M.
Andrew M.,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 12 日
Highly Recommend
Excellent! Beautiful view, nice room, comgmfortable beds, and great variety of entertainment options for yiung and old alike!
Sherri
Sherri,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 7 日
Amazing girls trip!!! Would also be perfect for couples & families with children of all ages!!!!! Definitely will be back!!
Tina
Tina,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 7 日
Donald
Donald,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Randy
Randy,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Kurt
Kurt,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 26 日
For the price you could stay somewhere better
It was a nice stay overall but this place will nickel and dime you every chance they get.
Justin
Justin,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
We were very happy with everything in interstate from staff to cleanliness to location
Richard
Richard,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 21 日
Danh
Danh,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 21 日
Julian
Julian,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 19 日
Spring break flashbacks
We stayed from Saturday to Saturday. Checking in Saturday afternoon I had flashbacks to college spring break and it continued into the early morning hours as the club bass was vibrating through the room. Things settled down after that and we were able to run the AC more for white noise and believe the club was only Saturday night. Restaurant was good, pool was nice, beach was full of shells and didn’t connect to the main Clearwater beach. Jet ski rentals on site were great and we saw dolphins while out on them. Friday night they required wristbands to access the beach area. Not sure what nights this happens but again seems like a college spring break thing and not necessary for families. For a family of four, it was generally a nice time.
David
David,7 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Loved every minute of it! Quiet morning, live music, warmth & sunshine. Staff was fun, friendly and super helpful.
Christine
Christine,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 14 日
The beach was pathetic-tiny, high prices for chairs & umbrellas, music was deafening. We went to public beach for a much better experience. The only reason we chose Shepherd was that it was on the beach.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 14 日
Night club .. families stay away
Night club from 10-2am. Have two young kids they decided to put us in a room right above the place shaking up every thing in the place. If you want an Earthquake when you sleep .. this is the place for you!