Sink was new and functional. Shower was clean and hot. Desk space clean and new. Beds and pillows comfortable. This is usually a reliable discount hotel. This time, extremely stained fitted sheet, stained toilet bowl, remote and replacement remote didn’t work, tv kept losing signal, house phone has no cord so u can’t buzz front desk for these problems, wifi would not work, bathroom door kept sticking on uneven floor which caused it to be noisy and difficult to open and close. Instead of spreading guests out to alternating rooms, they clustered us and the nighttime noise levels were invasive from rude loud conversations next door and outside our window at 3am. It wasn’t sold out. Spread people out so there is a chance of sleep for those who have booked to get a good night’s sleep. This was a very gross and disappointing stay at a formerly reliable budget hotel. We don’t need luxury, but that doesn’t mean we shouldn’t receive hotel basics of clean bedding and facilities, functional technology, and strategic occupancy. It’s like they can’t keep up with the basic functionality of owning and running a decent hotel anymore. The bedsheets alone prove no one is stain-treating or bleaching sheets, we can only hope they were washed. We slept on top of the bed. This has become more Days Inn than Wyndham, for sure. Very sad to lose pride in hospitality.
