The entire experience was terrible not only does the hotel not offer what’s displayed, it’s also dirty, moldy, filled with roaches, dirty linens and an awful smell. Furniture in rooms are broken and old, bathrooms had holes in the tub and the hotel had a lot of crack heads and smell is just musty. No customer service at all, had to go to the front desk several times about our room and ended up checking out before our initial checkout date.
Moesha
Moesha,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 12 日
Byron
Byron,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 12 日
Charlene
Charlene,22 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 8 日
Dirty
Blood everywhere in room
Bad service
Disgusting
Juay
Juay,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 31 日
It was terrible after 8 hour drive to this hotel I thought I could get a nice sleep, but nope I get room for me and the kids and both room were dirty. They didn’t change the sheets or pillow. I ask to get a new sheets and pillow to the front desk, but he said the cleaners have everything, so I couldn’t get new sheets.he said to sleep in the dirty bed and in the morning he will bring be new sheets. This was unacceptable so I told him to cancel the room and I looked for another hotel. Now they trying to charge me one day even though I didn’t last 2 minutes on the dirty room.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 30 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 28 日
No place for a family
This place is 1 sneeze away from being condemned (if its not, then it should be). Its very outdated, filthy, moldy, funky and no place for a family. After observing the area its located, i understand why its kept in that condition, but i believe it should still be presented with a certain standard of care. I do, however, appreciated the friendliness and professionalism displayed from the lady at the front desk.
*im having trouble unloading the pictures as proof*
Bria
Bria,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 23 日
Alison
Alison,14 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 22 日
Joshua
Joshua,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 20 日
Deplorable hotel
This property is the worst hotel of my life. The room smelled strongly of marijuana. Holes in the sheets, rusty water dripping from the ceiling, NO SMOKE DETECTOR, stained towels. This is an unsafe hotel. My review of hotels.com will depend on resolution of my refund as I left the hotel before the end of one night due to conditions. The front desk said they could not cancel my reservation because it was made through you. I have been attempting to resolve the issue via email.
真实旅客
2 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 18 日
It’s a slum.
This place was filthy and disgusting. It’s a slum.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 18 日
Zero stars!!!
We requested a refund, didnt even stay. Windows were busted out, dirtest hotel ever, rooms were nasty and smelled like cigarettes!! Did NOT feel safe here, hotel needs to be condemed !
Jamie
Jamie,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 17 日
Terrible
The picture does not reflect the condition of the hotel. This is a Classic Bait and Switch!!!!! The hotel is dirty, smelly, ill kept and nothing good.
Lawrence
Lawrence,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 17 日
The worst hotel experience ever
The rooms smelled so bad i could not breathe. The room has roaches, and the bathroom was so dirty with dirt stains everywhere and the water was not hot. I couldn’t stay there and i want a refund!
Davion
Davion,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 16 日
The hotel was horrible all the rooms was beat up and dirty I had to switch rooms three times for various reasons. The door didn’t lock the keys stopped working everyday I was so uncomfortable. Doors and walls had holes and stains the tub was filthy. I want my money back honestly it was a waste of money.
Nikolas
Nikolas,5 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 9 日
Roach hotel!
The room was very trashy!!! We had roaches crawling on night stand and tv stand! The shower head was held on by black electrical tape, the drawers in the night stand was filled with trash, bed sheets and pillows was covered in burn marks!!
Ronald
Ronald,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 9 日
This place is certainly 100% gross they don’t clean anything it was dirty the bed sheets had holes on them the bathroom was completely trashed out no clean towels no clean carpet it looked like roaches were there and beg bugs I mean this was terrible I had to get my family out of there very fast the conditions of this location is in other words disgusting
Carlos
Carlos,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 5 日
Don't go there....the bugs will get you
1.when we booked - the pictures were depicting a nice clean hotel and room. However, when we got in our room there were some dirty towels left on the floor -:the entrance to the desk was filthy dirty looked like it had never been painted or cleaned - management for this hotel should check this place out!
2. Hotel says continantal breakfast? No coffee, no orange juice only a half container of koolaide drink. A couple bagel and a few muffins along with 2 different dry cereals - we went to Royal Farms next door.
3. This is the kicker - I couldnt sleep all night bc I kept itching - thought it was maybe what they washed the sheets in - no I woke up all bit up by something - second night the same irching - got out of bed in the morning - my daughter saw this bug in the bed - definently looked like a bed bug - discusting! We will never go there ever again!
Donna
Donna,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Akinlolu
Akinlolu,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 4 日
Don’t stay here!
The room was disgusting, it was supposed to be a nonsmoking room and it had been smoked in before. The friends I was traveling with, their room smelled like weed, had pubic hair on the bed and what looked like feces on the wall in the bathroom.
Walter
Walter,2 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 3 日
Needs updated!
Needs updated horribly!! Dirty and outdated
Jason
Jason,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 28 日
Nasty and dirty don’t stay here
This hotel is filthy and dirty. They had roaches all in the bathroom and on the floor. Stains on the sheets and towels. I told the front desk to changed my room. After changing my room the new room was dirty too. After I reported the roaches to the hotel, they knowingly knew it was roaches and they still rented out the room to another guess. Baltimore health department needs to investigate on why this hotel is so disgusting and why they charging people to stay in filthy. The front desk was also very rude. I will be requesting a refund.
Rakalla
Rakalla,4 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 28 日
Don’t do it!!!!!!!
Absolutely horrible. Roaches… Mold everywhere. Front desk customer was just as disgusting as the room. We checked in and out immediately!!!! And they refused to refund.
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 30 日
It was disgusting, there was mold all over the place, bed bug, it stunk really bad, and there was pee all over the toilet. And before i noticed the bed bugs i asked for something to clean the bath and he gave me a toilet brush and a dirty used rag. I checked out immediately.