Overlooking Victoria Harbour, Arbutus Inn offers a comfortable retreat with in-room WiFi and helpful staff. Enjoy convenient amenities like self parking, a vending machine, and computer station.
Save-On-Foods Memorial Centre - 19 min walk - 1.6 km
Getting around
Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 7 min drive
Victoria Intl. Airport (YYJ) - 23 min drive
Bedwell Harbour, BC (YBW-Bedwell Harbour Seaplane Base) - 122 min drive
Port Angeles, WA (CLM-William R. Fairchild Intl.) - 162 min drive
Roche Harbor, WA (RCE) - 15.5 miles/24.9 km
Friday Harbor, WA (FRD) - 16.7 miles/26.9 km
Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 17.6 miles/28.3 km
Lopez Island, WA (LPS) - 20.1 miles/32.3 km
Deer Harbor, WA (DHB-Deer Harbor Seaplane Base) - 20.8 miles/33.5 km
Restaurants
Starbucks - 9 min walk
Tim Hortons - 7 min walk
Tim Hortons - 2 min walk
Cakes Etc - 4 min walk
Starbucks - 8 min walk
About this property
Arbutus Inn
At Arbutus Inn, you'll be within a 10-minute drive of Victoria Harbour and Victoria Clipper Ferry Terminal. Free perks include WiFi and self parking. Also, this hotel is within a short drive of University of Victoria. Fellow travelers like the helpful staff and overall property condition.
At a glance
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Hotel size
52 rooms
Arranged over 3 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 19
Check-out time is 11 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
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Children
Children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
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Other information
Smoke-free property
Property amenities
Traveling with children
Children stay free (see details)
Working away
Computer station
Services
24-hour front desk
Facilities
1 building/tower
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Premium bedding
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Fees & policies
Refundable deposits
Deposit: CAD 150.00 per accommodation, per stay
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria
Frequently asked questions
Does Arbutus Inn offer free cancellation for a full refund?
Yes, Arbutus Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Arbutus Inn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Arbutus Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Arbutus Inn?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge.
Is there an onsite casino at Arbutus Inn?
No, this hotel doesn't have a casino, but Elements Casino (9-min drive) is nearby.
What's the area around Arbutus Inn like?
Arbutus Inn is a short 5-minute walk from Government Street and 17 minutes' walk from Chinatown. Travelers recommend the hotel for its walkable location.
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Reviews
Arbutus Inn Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.0
Amenities
9.0
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Free parking was convenient, safe, and a great bonus for guests. (29 reviews)
Internet and Wi-Fi were consistently reported as fast, stable, and excellent throughout the stay. (7 reviews)
The soaker tub was amazing and a highlight of the stay. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Bed
Bathroom
Value
Downtown
Parking
Amenities
Elevator
Reviews
Verified
10/10 Exceptional
Mar 20, 2026
Clean room and very helpful staff. Overall a great stay. Also really close to shopping and groceries.
Kai-Leung
Kai-Leung, 2-night trip
Verified
8/10 Very good
Apr 6, 2026
friendly, helpful staff
WESLEY
WESLEY, 3-night trip
Verified
10/10 Exceptional
Apr 18, 2026
Great price easy check-in. I'll be back.
John S
John S, 1-night trip
Verified
10/10 Exceptional
Apr 18, 2026
We had a great stay. The room was very clean, the king size bed was wonderfully comfortable. We had a microwave and the mini fridge which kept our drink cold 😊. Free parking was a plus. A special thank you to Lise at the front desk, she was very pleasant, welcoming, and helpful throughout our visit. We would absolutely stay here again.
Lise
Lise, 1-night trip
Verified
10/10 Exceptional
Mar 9, 2026
The kitchenette was newly renovated, so it was very clean and nice. We had a really great time.
ki
ki, 4-night trip
Verified
8/10 Very good
Mar 23, 2026
Friendly, helpful staff. Clean rooms.
Lori
Lori, 4-night trip
Verified
10/10 Exceptional
Feb 7, 2026
Staff was great and the place was clean and tidy.
George
George, 2-night trip
Verified
8/10 Very good
Mar 31, 2026
Just what we needed for a quick overnight stay. Clean and comfortable. Not a ton of parking but we got a spot. Nice staff. Would stay again.
Kate
Kate, 1-night trip
Verified
10/10 Exceptional
Feb 5, 2026
Clean and well equipped room, comfortable bed, and a friendly staff.
Fernanda
Fernanda, 1-night trip
Verified
10/10 Exceptional
Mar 24, 2026
The Arbutus inn was very nice. The staff was super friendly and even let us check in early and upgraded us to a better room on a higher level. The hotel is very conveniently located close to the downtown core and malls. The room was pleasantly renovated and very clean. There is free wifi and free on site parking, which is really nice as a lot of hotels don't have on site parking. We had a great stay at the Arbutus Inn.
Andrea
Andrea, 1-night trip
Verified
10/10 Exceptional
Apr 11, 2026
It's a comfortable place to stay for the price. It's in a business district so not a lot around. That being said, Chinatown is a 20 minute walk, there's a few restaurants within a 5 minute walk. It's pretty basic, no coffee in the lobby.
I definitely would stay again especially for the price.
William
William, 2-night trip
Verified
10/10 Exceptional
Mar 6, 2026
Great price and location. 20 minutes walk to downtown. Really clean room and quiet area
Yannick
Yannick, 3-night trip
Verified
10/10 Exceptional
Jan 16, 2026
Friendly staff, clean room and a good sleep
Tim
Tim, 3-night trip
Verified
10/10 Exceptional
Jan 29, 2026
Everything was very clean with great front counter/ customer service.
Ron
Ron, 2-night trip
Verified
10/10 Exceptional
Feb 12, 2026
Nice and clean room. Friendly and very accomodating staff.
Hazel Anne
Hazel Anne, 1-night trip
Verified
10/10 Exceptional
Jan 8, 2026
Courteous staff and the room is adequate.
Hassan
Hassan, 1-night trip
Verified
8/10 Very good
Jan 17, 2026
The room was great. The staff were wonderful too
Osamende
Osamende, 1-night trip
Verified
10/10 Exceptional
Feb 9, 2026
The room was nice and clean, and the staff was amazing. thank you :)
Ann
Ann, 1-night trip
Verified
10/10 Exceptional
Jan 3, 2026
clean room, friendly staff 10/10
Diego
Diego, 3-night trip
Verified
10/10 Exceptional
Jan 31, 2026
totally equipped and well appointed with very comfortable bed refrigerator microwave coffee maker- I was very impressed especially for the reasonable price.
James
James, 1-night trip
Verified
10/10 Exceptional
Jan 8, 2026
Everything is working out here for sure. Great staff, clean renovated room and great amenities in the room
Greg
Greg, 1-night trip
Verified
8/10 Very good
Jan 25, 2026
clean room staff were nice amenities were limited. Would be nice to have morning coffee in the lobby
Joanna
Joanna, 2-night trip
Verified
10/10 Exceptional
Dec 18, 2025
Clean room & nice staffs
Louela
Louela, 2-night trip
Verified
10/10 Exceptional
Jan 11, 2026
The stuff was very nice , the night shift guy was amazing. Room was very clean and cozy
Ana
Ana, 1-night trip
Verified
8/10 Very good
Dec 30, 2025
Great location near dining, shopping and DT. Room was clean and bed was comfy. Parking was a little tight but not bad at all. Good stay!