The hotel offered abysmal service, and it seemed that the staff was more interested in taking advantage of guests than providing a quality experience.
Priyanka
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 25 日
priya
priya,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 25 日
I love the pool!
priya
priya,1 晚结伴旅行
Expedia真实住客点评
2/10 很差
2025 年 3 月 20 日
priya
priya,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Great stay and property location as well.
apoorv
apoorv,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 11 日
Denis
Denis,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 10 日
Have been staying at the Hyatt for quite a few years now - a very convenient place to be going any which way in Kolkata - services, staff, and ambience is excellent and makes one quite comfortable and safe. However, some things need improving to retain 5-star status - furniture very dated and torn, bathroom fixtures need a polish, closet and drawers are almost unpliable or even broken.
Hoping for an uplift.
Gautam
Gautam,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 17 日
Robert
Robert,4 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 16 日
Bimal
Bimal,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 8 日
The dtaff always willing to ho above and beyond.
A special shout out for Prachi, Satyajit and Vishal.
Sterling service and customer care
Kalyan
Kalyan,5 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 29 日
Average
Sanghamitra
Sanghamitra,3 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 11 日
Quality of personnel can be vastly improved.
Property has aged significantly and the upkeep has been poor.
It is a mixed bag.