4/10 尚可
2025 年 4 月 27 日
Could have been better
Reservations were for a king bed
After driving eleven hours. I was given a room with two queen beds. So back downstairs I go to get bed issue fixed. They had to get a manager involved to get me the bed I reserved. Back upstairs again, and now neither of my keys work. So back downstairs again I go
To only be met with attitude and the excuse
I programmed them for you.
Well if ya did they would have worked. Correct
Also the toilet seat was extremely loose. Not good next to glass shower doors
Just saying. Oh ya, coffee was room temperature, not hot.
Almost forgot, you are in the customer service industry
And I asked the employee at the desk if she could get me some creamer for my coffee since those little cups were all gone. And you know what that employee said to me while she was sitting down, Go ask that guy over there in the kitchen . Well I stood there for a couple minutes till I saw some skim milk for the cereal.
Went to pour it in my coffee and saw the gentleman that I was supposed to ask. But I felt bad to bother him at this point.
he was eating breakfast.
Oh ya !! that is what I was gonna do
Till lukewarm coffee and no creamer. All of this put together was just a rough rough stay
You get a 2
Phillip
Phillip，1 晚行程
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