The property is in need of a facelift and cleaning of the main lobby area. Very dingy looking. The room was ok. Some long hairs stuck to wall and in my towels. Light switch in bathroom had visible dirt. Again, furniture and carpeting could really use updating. Pool area near my room was closed. Pool was drained and the pool area was FULL of crap.. tools old furniture. Very unsightly. Also out door D was an old camper that someone was staying in that looked kind of shady. The price was cheap, so i guess u get what u pay foe in this instance.
真实旅客
1 晚行程
4/10
We were checked in prior to getting to the hotel. The room stunk like smoke. There was hair on the bathtub. The curtain didn't close all the way. The TV was below eye level. We just need a place to stay prior to my surgery.
真实旅客
1 晚行程
2/10
jacob
2 晚家庭旅行
6/10
Incredible room with a king and 2 queens perfect for a large family. Pool is closed and no breakfast.
真实旅客
1 晚家庭旅行
6/10
Ashley
1 晚行程
2/10
Kenneth
1 晚结伴旅行
10/10
Michael
1 晚家庭旅行
2/10
Wendi
2 晚行程
2/10
Wendi
3 晚行程
2/10
Upon our arrival, we were told the pool was down since the day before but we were never notified in time to cancel. The staff lied and said allvother ones in the area were closed, and just because the pool is down, doesnt warrant a cancellation. We had young children that were looking forward to the pool and this is the big reason we booked this hotel. The place was being renovated and had a mess every where and was dirty. My room only had electrical outlets on one wall and the other ones were not even covered. The beds were comfortable, but the toilet plugged and we needed to rush to the front lobby for a plunger, the walls were freshly painted, but the crome bathroom fixtures were rusty. A guest that was there for several days said the pool was full on friday and she went for supper, when she came back the pool was empty. The breakfast area was a mess because of their renovations. Overall we HAD to stay or we would have been charged. Another guy checking in that used travelocity was told the hotel notified travelocity about the pool the day prior so he could not cancel. Our other friend stayed here the same day and was double charged!
Angela
1 晚家庭旅行
4/10
Pool was closed and was advertised as having a pool. Also breakfast was not really available due to remodeling. Did have clean room and linens. Will likely be better when done remodeling and fully functional.
真实旅客
1 晚家庭旅行
4/10
Was not aware that the pool & hot tub were out of order, also they are remodeling so everything was covered in dust.
真实旅客
1 晚家庭旅行
4/10
This was a big disappointment. They were under construction and we couldn't even grab our own breakfast. They had also mixed me up with someone else and given my room away. But were able to get it back.. We did not feel safe and our room was ok except for a large print that was laying on the floor because it had fallen off the wall.
真实旅客
1 晚家庭旅行
2/10
Hotel is under remodelation, there is dust everywhere, was advertised with pool but pool wasn’t on service, I didn’t even stay there, I had to look for another hotel like 1 hour far, this place shouldn’t even be advertised in Orbitz page, is almost a fraud, there were another 2 clients trying to cancel their booking yesterday,
Geovani
1 晚家庭旅行
2/10
I have stayed at this hotel before. And now gave it a decent review. So I decided to give it another chance. They are currently doing remodels. So the pool and hot tub weren't open again. That's excusable. The room I stayed in was partially updated. The bed was a pillow top beauty rest. It was pretty comfortable, and I did look for bed bugs.... I didn't find any. The room had a sleeper sofa in it that that from the early 90s.and should probably be burned. This room had an updated bathroom. The tile was clean and looked really nice. But the tub wasn't. It had cracked at some point where n it's life and they fixed it and painted over it.... The paint is pedaling off, and the crank is visible.... So I wasn't sure if it was leaking or jot. The Faucet leaks badly, and the water got Luke warm.... Nothing better after a long car ride than a Luke warm shower. I get it they are remodeling. But the straw that broke this camels back is, there wasn't any continental breakfast in the morning. I think the last time I stayed here I payed 40 dollars, I think this time I paid 66 on Expedia.... It's not bad for a 40 dollar room.... But for an almost 70 dollar room.... That's a hard no.
真实旅客
1 晚家庭旅行
2/10
The one redeeming factor was the bed was very comfortable.
Taliatia
2 晚家庭旅行
10/10
Under construction, material on the way , no Pool it’s under maintenance too, no breakfast included smells like cigarette smoke
Pau
1 晚家庭旅行
2/10
Kim
1 晚家庭旅行
2/10
Looks nothing like pictures on line. False advertising. Claimed not to have my reservation, then tried to pressure me into paying for the room again. Said they would refund me in the morning or Hotels.com would refund me in the morning. I had called before reservations were made to make sure the pool was available and was lied too. It has been down for months. They offer continental breakfast, but I would not have ate there. They have a layer of dirt everywhere from the remodeling that is going on. Very rude and dishonest manager. Refused to refund my money when we finally had enough. Stood in lobby for over half an hour while they claimed my reservation wasn’t there and I should pay for the room again. When we refused and were walking out then they had the reservation. But refused to refund me when I said we were not going to stay there. My son also saw a mouse in the lobby while I was trying to check in. Filthy place, dishonest, and possibly dangerous due to construction materials left out all over and rodents.
Elissa
1 晚家庭旅行
4/10
Front check in and breakfast area fully under renovations and just a mess. Room booked was not ready had to provide one that had been cleaned. Pool and hot tub out of order and looked like had been for a while so when I booked this should have been on website saying under maintenance. Felt very sketchy and if I had of been by myself I would not have felt comfortable staying. There was also someone living in a camper out back plugged into electrical outlets
Amanda
2 晚行程
2/10
Need to be renovated, room very musty smell. Just say I would not stay here again very disappointed
真实旅客
2 晚浪漫旅行
4/10
Dirty, renovating with no signs, picked up the remote and it was filthy, it had a very uncomfortable feeling. 4 cars in the lot and they put me at the farthest point from the lobby after requesting to be as close as possible. The guy checking me in took a call from his “sweetie.” The don’t plow their lot and the don’t shovel but one walkway about a foot and half wide enough to get through the door. There were long dark hairs all over the room. I could keep going but instead will NEVER stay here every again.
Disgusted
1 晚商务旅行
8/10
The staff as always were very friendly and helpful and certainly motivate us to stay there again. Unfortunately the place is under some renovating which I look forward to seeing once it is complete