地點很棒,就在西湖旁邊,星巴克在樓下,隔壁有美食街,正市中心,房間乾淨也夠大,前往房間的路上遇到清潔人員,很親切,但Check in counter態度不行啊!五星級酒店的入住登記跟退房登記態度比三線城市的無星級酒店還糟糕,美美的的心情瞬間掉到谷底,雖然下次我還是有可能會去住,記得教育好前台吧!門口還掛個5顆星的酒店評比,直接被前台變成莫泰168了!話說莫泰的前台都比這個友善親切
真实旅客
1 晚行程
真实点评
10/10 绝佳
2025 年 11 月 6 日
Ótimo hotel, com ótimo café da manhã e bem localizado próximo ao west lake
Ricardo T
Ricardo T,2 晚行程
真实点评
10/10 绝佳
2025 年 12 月 11 日
Good location.
Wendy
Wendy,5 晚行程
真实点评
10/10 绝佳
2025 年 2 月 10 日
excellent location, easy access to west lake and shops n restaurants
TAI FUK
TAI FUK,1 晚行程
真实点评
10/10 绝佳
2025 年 8 月 2 日
Excellent location, steps away from West Lake and the famous Wulin night market. There are numerous restaurant options and the hotel staff were very professional
Jie
Jie,6 晚行程
真实点评
8/10 非常棒
2026 年 4 月 25 日
I booked the hotel because there is a roof top terrace to see the West Lake. But in fact, the roof top terrace is closed all the time. I was disappointed. But the staff was nice. The room is a bit outdated but clean.
Amornpol
Amornpol,2 晚行程
真实点评
10/10 绝佳
2025 年 6 月 12 日
Nice stuff, clean room, great service and staff
Ying
Ying,3 晚行程
真实点评
10/10 绝佳
2025 年 6 月 21 日
Very nice rooms, spacious, modern and comfortable. The hotel location is perfect, minutes of walk from West Lake and also from the night market. Staff is very nice and welcoming.
Mai
Mai,2 晚行程
真实点评
10/10 绝佳
2025 年 3 月 23 日
Beautiful scenery and lake side gardens
Paul
Paul,1 晚行程
真实点评
10/10 绝佳
2025 年 6 月 16 日
Slightly overpriced hotel close to both subway and the West Lake.
Giovanni
Giovanni,7 晚行程
真实点评
10/10 绝佳
2025 年 10 月 17 日
El personal increíble, Polina la encargada de customer service siempre dispuesta a resolver y dar consejos.
Me apoyaron con un conductor para dar un paseo y fue muy buena experiencia.
JOSE
JOSE,2 晚行程
真实点评
10/10 绝佳
2025 年 11 月 3 日
The waitress at the buffet (second floor) provided outstanding service, her name is liu wei, we greatly appreciate her!
Lushan
Lushan,4 晚行程
真实点评
10/10 绝佳
2025 年 6 月 23 日
Quiet accommodation that is near to the night market and Xihu Broken Bridge.
Helpful concierge that recommended good local eateries and provided travel advices.
Spacious and clean room.
Chong Wei
Chong Wei,2 晚行程
真实点评
10/10 绝佳
2024 年 4 月 2 日
Nice location, a minute walk to West Lake
Zhen Liang
真实点评
10/10 绝佳
2024 年 1 月 24 日
Trip to China
Hotel is really nice and staff are great the only thing which I being picky on is bar area not very good.
Glyn
Glyn,2 晚行程
真实点评
8/10 非常棒
2025 年 8 月 3 日
Great location and staff. Hotel is old/run-down. Room on non-smoking floor smelt smokey. Swimming pool was not 5 star hotel worthy: old and looked as if it was a public place
Job
Job,3 晚行程
真实点评
6/10 不错
2024 年 5 月 2 日
Hotel condition is a bit old
Wai Kit
Wai Kit,3 晚行程
真实点评
10/10 绝佳
2024 年 5 月 5 日
The westlake view of the nine floor room was amazing.
Wei
Wei,3 晚行程
真实点评
10/10 绝佳
2024 年 10 月 28 日
Excellent stay with reasonable sized room
What I love the most about this stay are
1. Sumptuous breakfast
2. Location and proximity to Wulin night market & West Lake
3. Customized pillow
4. View of West Lake