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Aparthotel

Smartr Atocha Reina Sofia

4.0 star property
City-center aparthotel within easy reach of National Prado Museum

Choose dates to view prices

When you stay at Smartr Atocha Reina Sofia, you'll be just a 5-minute drive from National Prado Museum and El Retiro Park. Apartments feature conveniences like kitchens, along with LCD TVs and free WiFi. The property is just a short walk to public transportation: Palos de la Frontera Station is steps away and Delicias Station is 6 minutes.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Laundry facilities
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Non-smoking

Main amenities (3)

  • 25 smoke-free apartments
  • Housekeeping (on request)
  • Air conditioning

Feel at home (6)

  • Free cribs/infant beds
  • Kitchen
  • Television
  • Coffee/tea maker
  • Elevator
  • Dining table
The current price is CNY1,054
CNY1,159 total
includes taxes & fees
Jun 7 - Jun 8

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Apartment, 1 Bedroom

32-inch LCD TV with digital channels, TV

Apartment, 1 Bedroom

  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Apartment, 2 Bedrooms

Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Apartment, 2 Bedrooms

  • 85 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio

Studio | Living area | 32-inch LCD TV with digital channels, TV

Studio

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Map
Calle Rafael Riego 24, Madrid, 28045

What's nearby

  • Museo Nacional Centro de Arte Reina Sofía - 7 min walk - 0.6 km
  • National Prado Museum - 16 min walk - 1.4 km
  • Gran Via - 4 min drive - 2.5 km
  • Puerta del Sol - 5 min drive - 2.9 km
  • Plaza Mayor - 5 min drive - 2.5 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 18 min drive
  • Madrid (XOC-Atocha Train Station) - 4 min walk
  • Madrid Delicias Station - 5 min walk
  • Madrid Atocha Station - 8 min walk
  • Palos de la Frontera Station - 2 min walk
  • Delicias Station - 6 min walk
  • Estación del Arte - 9 min walk

Restaurants

  • ‪El Rincón Asturiano II - ‬2 min walk
  • ‪Martin Tostador - ‬2 min walk
  • ‪Rodilla - ‬3 min walk
  • ‪Restaurante La Abadía - ‬1 min walk
  • ‪Spoiler Bar - ‬1 min walk

About this property

Smartr Atocha Reina Sofia

  • When you stay at Smartr Atocha Reina Sofia, you'll be just a 5-minute drive from National Prado Museum and El Retiro Park. Apartments feature conveniences like kitchens, along with LCD TVs and free WiFi. The property is just a short walk to public transportation: Palos de la Frontera Station is steps away and Delicias Station is 6 minutes.

At a glance

DONE

Property size

    • 25 apartments
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
    • A virtual front desk provides assistance to guests
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets allowed (dogs only, 1 total, up to 55 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Offsite parking within 656 ft (EUR 20 per night)
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Internet

  • Free WiFi, with speed of 50+ Mbps

Parking and transportation

  • Offsite parking within 656 ft (EUR 20 per night)

Family friendly

  • Free crib/infant bed

Kitchen

  • Oven
  • Dishwasher
  • Coffee/tea maker
  • Cleaning supplies
  • Cookware/dishes/utensils
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Toilet paper
  • Towels provided
  • Free toiletries
  • Shampoo
  • Hair dryer

Entertainment

  • 32-inch LCD TV with digital service

Laundry

  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 30 per pet per stay
  • 1 total (up to 55 lbs per pet)
  • Welcoming dogs only
  • Food and water bowls are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 31
  • 7 stairs to reach property
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board
  • Virtual front desk

Location highlights

  • Near a metro station
  • Near a train station
  • In the city center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 25 rooms

Fees & policies

Refundable deposits

  • Breakage deposit: EUR 50 per stay

Optional extras

  • Housekeeping is offered for an extra charge of EUR 30 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per pet, per stay

Parking

  • Parking is available nearby and costs EUR 20 per night (656 ft away)

Policies

Only registered guests are allowed in the guestrooms.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Property Registration Number 03/313575.9/16

Frequently asked questions

Are pets allowed at Smartr Atocha Reina Sofia?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 55 lbs per pet. There's a charge of EUR 30 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

What are the check-in and check-out times at Smartr Atocha Reina Sofia?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Check-out time is 11:00 AM.

What is there to do at Smartr Atocha Reina Sofia and nearby?

Recommended spots to visit include National Prado Museum (0.9 mi) and El Retiro Park (1.1 mi), along with Puerta del Sol (1.3 mi) and Gran Via (1.3 mi).

Does Smartr Atocha Reina Sofia have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.

What's the area around Smartr Atocha Reina Sofia like?

Smartr Atocha Reina Sofia is in Arganzuela, a short 2-minute walk from Palos de la Frontera Station and 17 minutes' walk from National Prado Museum.

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Reviews

Smartr Atocha Reina Sofia Reviews

8.2

Very Good

9.0

Cleanliness

8.6

Amenities

9.0

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Spacious and comfortable in a great location. Remote checkin worked well.
George, 3-night trip
Verified

8/10 Very good

This was a super-convenient location near the Madrid Atocha train station. It's in a quiet residential neighborhood but walking distance to the main museums in Madrid. It was a perfect home-base for the three of us to explore Madrid.
Susan, 2-night trip
Verified

10/10 Exceptional

2 bedroom, nice bathroom and linens (items I think are the most relevant for travelers). Good location.
Carlos Augusto, 4-night trip
Verified

10/10 Exceptional

Nice and clean place, love it
Carlos, 4-night trip
Verified

10/10 Exceptional

Apartment was perfect for a family of four visiting Madrid for a few days. Very clean and functional with a full kitchen. Neighborhood is good and close to shops and grocery.
Todd, 3-night trip
Verified

10/10 Exceptional

Place very clean Only We have problems to check in and when we got to the place We waited 2 hrs to get in the room otherwise happy with our stay . Recommend 100%
Denisse, 3-night trip
Verified

8/10 Very good

Really comfortable apartment in a good area, close to Atocha transport hub and attractions such as the Reina Sofia and Prado Museums and the Retiro Park. Lots of bars and restaurants within a few minutes walk. Only negative was trying to get used to the quirky lock on the apartment door.
John, 4-night trip
Verified

10/10 Exceptional

Very clean and although the check in is online the communication is very good. The remote receptionist was communication was great via what’s app.Excellent service
Alicia, 1-night trip
Verified

8/10 Very good

Good location, good room space with kitchen and washer. Very close to Atocha train station. There are some stain marks on the coach need to be cleaned so people can sit on it.
larry, 1-night trip
Verified

8/10 Very good

A clean and well positioned one night stay

We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
Rachel, 1-night trip
Verified

8/10 Very good

Communication could have been better.

Our stay was good. The property was clean and very nice. The only issue we had was that we had to call them to get the codes to get in. They did not send them to us.
Michael, 1-night trip
Verified

8/10 Very good

Would definitely book again.

Check in info received before arrival. Nice apartment. Plenty of dining or grocery shopping around. No WINE OPENER?! A towel in the kitchen would be useful to do minor dishes (apartment had a dishwasher, but traveling solo, didn’t really need it). Door to apartment let in some noise from people coming and going, but bedroom was quiet.
Ivan, 4-night trip
Verified

4/10 Fair

Good location, room is clean. The staff was not helpful at all. I sent in-APP messages twice on the day, asking for check in instructions and access code, but didn't receive any reply. I called the staff when I arrived at property, I was told check in instruction has been sent to WhatsApp. I didn't receive any message from the property, we had never communicated on WhatsApp. The staff refused providing access code on phone, and didn't want to send the code thru email or in-APP messages. After 20 minutes argument on phone, finally I was given the code. My first day of a 4-week holiday was totally ruined. It was the worst ever check in experience.
Michael, 3-night trip
Verified

2/10 Poor

Terrible. It is run down place with lot of bed bugs. The pictures are scamming and deceptive for travelers.
Sunitha, 3-night trip
Verified

8/10 Very good

The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
Renee, 1-night trip
Verified

8/10 Very good

Nice quiet neighborhood
Francisco, 4-night trip
Verified

10/10 Exceptional

Very convenient locariin
rafael, 1-night trip
Verified

8/10 Very good

Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
Kevin, 3-night trip
Verified

6/10 Good

Clean and convenient place to stay, but, Check-in?

If you don’t have an internet access on the day of Check-in after 3:00 Pm, you might as well find another place to stay. Check in software needs more work to be fully functioning.
Mehmet, 1-night trip
Verified

2/10 Poor

Be careful to book this place

Our room was not the one we booked om hotels.com. the room showed on hotels.com has a balcony and bright light. The room we got was a dark and no balcony with very bad smell. When you open the window you can see the garage around.
jing, 1-night trip
Verified

8/10 Very good

desk staff has no flexibility dealing with credit card payments over the phone, I had phone issues upon reaching Madrid & the desk agent made me come to their office just to complete the payment process, just plain absurd since the office has my credit card info to reserve the unit, the agent could easily have easily processed the payment & give the entry code for the property over the phone, NO need for a subway ride to the office just to be given the entry code, what a hassle!
Leo R, 4-night trip
Verified

10/10 Exceptional

Apartamento conforme as fotos. Voltaria mais vezes!
Valéria, 1-night trip
Verified

8/10 Very good

Idéalement situé à côté de la gare centrale, instructions claires et entrée indépendante. Le logement était grand, propre et confortable. Seul bémol : les équipements de la salle de bain étaient tout délabrés, le distributeur de gel douche ou encore le pommeau s'est complètement démonté dans ma main.
Alysée, 1-night trip
Verified

8/10 Very good

Apartamento conforme descrito , localização boa porém um pouco afastada das partes turista mais da para se locomover a pé ou de ônibus , próximo à estação de trem e metrô , restaurantes e mercado perto , apartamento bem equipado estadia de 3 pessoas bem tranquila , bairro bom e seguro , andamos bastante a noite sem problema nenhum . Recomendo e voltaria em uma outra oportunidade
Victor, 10-night trip
Verified

2/10 Poor

NO EMITEN FACTURA Y NO RESPONDEN A LOS EMAILS PARA SOLUCIONAR EL PROBLEMA. SI ERES UN CLIENTE CORPORATIVO ÁNDATE CON OJO PORQUE NO TE HARÁN LA FACTURA CORRESPONDIENTE Y SE TIRARÁN LA PELOTA ENTRE HOTELES.COM Y EL ALOJAMIENTO. MUY MALA PRÁCTICA, E ILEGAL.
Rosa María, 1-night trip