Our experience was very underwhelming. I have been to other family resorts in cancun like royalton splash and planet hollywood. Marriott was very bad in terms of its quality. Pool water quality was very bad leading to rashes all over my baby’s body. No entertainment. 2 small pools. Only the food was little better. Overall experience wasn’t very great!
JASPREET
5 晚家庭旅行
10/10
Wonderful stay!! The door men Fidel, Manuel, Jose were amazing! The food and room service food were great! Service is the best I have experienced at a resort or cruise ship. Just a very comfortable and top not. The coffee house and breakfast was amazing. Maria kept our room clean 6015! Best ceviche and grill tacos by the beach
Lloyd
1 晚行程
6/10
For dinner reservations, guests are asked about their dietary restrictions. Also when you go into the restaurant, they ask about dietary restrictions. But at the table, the server or chef have no clue about it. When you explain they don’t know what to do.
We had to leave the Italian restaurant without anything to eat.
It was the worst experience ever.
The servers and chefs seem to have no idea what vegetarian options can possibly be.
Sunil
3 晚行程
10/10
Maria C
7 晚家庭旅行
4/10
Brandon
6 晚行程
2/10
It wasn’t good
Saniya
6 晚行程
10/10
It was great for our family trip. Everything I hoped for. We will stay there again
Khine
1 晚家庭旅行
10/10
Mustafa
2 晚家庭旅行
10/10
El hotel y el servicio estuvieron de lo mejor. Ya conocíamos el hotel antes de que fuera all inclusive y nos encantó, ahora el servicio es más completo. El personal en general está muy atento a que te sientas muy bien.
Ana Maria
5 晚行程
8/10
Jeongwoo
3 晚行程
10/10
Staff was excellent you are very well taken care of and so friendly.
Michelle
7 晚行程
8/10
Clean property with friendly staff, great location, food quality and service was perfect 👌 more restaurant options were needed for a long stay .
Alireza Naghizadeh
6 晚家庭旅行
10/10
Everything....Top notch 5 star resort
Olalekan
4 晚浪漫旅行
10/10
The property was very clean and safe.
The food was 8/10 but most of the time 10.
The pool situation for getting a lounger was terrible and had to be there at 6am to get a sun bed,it was spring break so maybe thats why.
But overall it’s a great place and Jesus the waiter was great for breakfast
carl
8 晚家庭旅行
8/10
I like the property was clean and the staff very friendly, but you lock of restaurants optional.
Stefan
7 晚行程
8/10
Anna
4 晚家庭旅行
8/10
Mark
9 晚行程
10/10
yeniel
3 晚行程
10/10
The staff is amazing. It's a great place to go with kids. The kids' camp is wonderful.