The room and hotel in general were very clean but there were some issues with different leaks that were not addressed.
Madison
Madison,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 27 日
no customer service what so ever.
Myunghee
Myunghee,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 26 日
Patricia
Patricia,6 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 26 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 22 日
Eric
Eric,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
cliff
cliff,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Great value in historic building
Short overnight for business trip. Once you download the app, communication and lockbox for key access was great. Never met any staff, but was not an issue. Historic building, generous and nicely appointed room. Bathtub has seen better days, but no complaints.
Andrea
Andrea,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 26 日
room 102
I had trouble checking in as I arrived after 4:30. I called help number listed and they could not find anyone after they gave me the wrong code to get the key. I was late for my dinner. Also, The bathroom was not clean it looked like someone had used it and they did not clean it. Finally, the bed needs a new mattress it is worn out on one side and lumpy. One more thing I just remembered no water. The water dispenser was empty when I got back from dinner. They Neighborhood is loud at night you should also work on the windows. I know expensive but you asked.
Diana
Diana,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 20 日
Victorio
Victorio,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 30 日
Irma
Irma,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 16 日
Comfortable and Cozy
My stay there was very comfortable and cozy. Check-in was easy.
I had a broken air conditioner and they changed me to a different room with ease.
On Check-out day my key was demagnified. I downloaded the keyless app but it would not open my door. I called the emergency number and left a message, but no response. The front desk note reads that someone would be there by 8:30am. Being locked out of my room i could not checkout. I left for breakfast at 10am and the front desk was still unoccupied. I was very disappointed. I had to return at noon to checkout.
I really recommend that you have a 24 hour phone number in case of emergencies.
TERRY
TERRY,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 15 日
Anand
Anand,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 11 日
Katrina
Katrina,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Carlos
Carlos,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Beautiful place, spacious, clean, well-appointed room. Great staff.
Jennifer
Jennifer,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Jeffrey
Jeffrey,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Very comfortable room. Close to convention center.
Dean
Dean,3 晚商务旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 21 日
Felix
Felix,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Convenient to capitol!
Debra
Debra,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 15 日
Did the job! A cool 3 min walk to SAFE convention
We stayed at the Sterling for a business trip for conference at the SAFE convention center. It was a cool 3 min walk to the conference wc was my primary reason for booking. It was also relatively short walking distance to Immortal Coffee and our partner's office for a convening. The front desk was responsive when I reached out and provided everything we needed to both check in/out and send reimbursements to our finance team. Overall good stay but if you want more fancy and concierge would likely recommend elsewhere.
Mariselle
Mariselle,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Loved the Huntington Suite!
Mariana
Mariana,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 13 日
The rooms are amazing. Staff is very kind and helpful.