The staff was amazing, very nice and helpful. There was a lot of close dining and shopping options. You were close enough to all the major highways making travel an ease. Our room was small compared to most Springhill Suites. It is definitely and older hotel with some funky odors in the hallways, but not in the rooms. The pool and pool area are pretty small, so don't book the room for the pool. There were several treadmills and ellipticals; however, only 3 were in working order. The workout area was kept clean. Our TV remote didn't work even after replacing the batteries. Overall the stay was okay, but the staff is the real winners of this hotel. They were so amazing that I didn't complain about the inadequacies of the hotel. Jayna, Janai (I can't remember exactly how to spell her name) at the front desk (from New York) is a keeper, so sweet and positive!!