Near University Research Park and Vitense Golfland, Best Western West Towne Suites is a haven of comfort. Start your day with cooked-to-order breakfast, browse through the library or unwind by the lobby fireplace. With free in-room WiFi, laundry facilities, an area shuttle and helpful staff at your service.
Best Western West Towne Suites puts you just a 5-minute drive from West Towne Mall and University Research Park. Guests can enjoy the fitness center or take advantage of nearby hiking/biking trails. Also, Vitense Golfland and Hilldale Shopping Center are within a short drive. Fellow travelers love the helpful staff and breakfast.
At a glance
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Hotel size
98 rooms
Arranged over 2 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets allowed (dogs only, 2 total, up to 80 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
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Transfers
Bus station shuttle*
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Offsite
Area shuttle within 15 miles*
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Other information
Smoke-free property
Property amenities
Food and drink
Free cooked-to-order breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Shared microwave
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Hiking/biking trails nearby
Working away
24-hour business center
Computer station
Services
24-hour front desk
Laundry facilities
Luggage storage
Multilingual staff
Facilities
ATM/banking
Library
Fireplace in lobby
Television in common areas
Fitness center
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
25-inch LCD TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Premium bedding
Pillowtop mattress
Rollaway/extra bed (surcharge)
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Housekeeping on request
In-room safe
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Deposit: USD 100 per accommodation, per stay
Optional extras
Area shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pets
Service animals exempt from fees
Pet deposit: USD 150 per stay
Pets are allowed for an extra charge of USD 35 per accommodation (may vary based on length of stay)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western West Towne
Best Western West Towne Suites
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Best Western West Towne Suites Hotel Madison
Best Western West Towne Suites Madison
Best Western Madison
Best Western West Towne Hotel Madison
Madison Best Western
Best West Towne Suites Madison
Best Western West Towne Suites Hotel
Best Western West Towne Suites Madison
Best Western West Towne Suites Hotel Madison
Frequently asked questions
Are pets allowed at Best Western West Towne Suites?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 35 per accommodation, per night, and there's also a deposit of USD 150 per stay. Service animals are exempt from fees.
Is parking offered on site at Best Western West Towne Suites?
Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Best Western West Towne Suites?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Best Western West Towne Suites?
No, this hotel doesn't have a casino, but Ho-Chunk Gaming Madison (19-min drive) is nearby.
What is there to do at Best Western West Towne Suites and nearby?
Have fun during the warmer months with activities nearby such as hiking. Best Western West Towne Suites also has a fitness center.
What's the area around Best Western West Towne Suites like?
Best Western West Towne Suites is a short 10-minute walk from West Towne Mall and 14 minutes' walk from John Powless Tennis Center. Travelers say the area is quiet and good for shopping.
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Reviews
Best Western West Towne Suites Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.4
Amenities
9.0
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was a highlight with made-to-order options, plenty of food, and a great selection. (234 reviews)
Parking was readily available, well-lit, and convenient. (6 reviews)
The gym was well-equipped and one of the better ones seen at a property. (6 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Breakfast
Service staff
Bed
Location
Shower
Food
Restaurant
Bathroom
Value
Reviews
Verified
10/10 Exceptional
Apr 5, 2026
Made to order breakfast!
Maureen
Maureen, 3-night trip
Verified
10/10 Exceptional
Dec 23, 2025
Friendly staff, made to order breakfast, comfortable bed. Will definitely stay again
Loretta A
Loretta A, 3-night trip
Verified
10/10 Exceptional
Jan 13, 2026
Staff was friendly and room was clean .
Youa
Youa, 1-night trip
Verified
10/10 Exceptional
Jan 13, 2026
parking was good, room clean, staff very friendly and pleasant.
Janis
Janis, 2-night trip
Verified
10/10 Exceptional
Feb 8, 2026
Staff and room were great. Comfy bed.
Sara
Sara, 1-night trip
Verified
10/10 Exceptional
Nov 11, 2025
The room was very clean and the breakfast was amazing!
Nichole
Nichole, 1-night trip
Verified
10/10 Exceptional
Sep 26, 2025
Great place and the breakfast were good
Mark
Mark, 4-night trip
Verified
6/10 Good
Apr 17, 2026
A lot about the property is good – – who gets a custom-made hot breakfast these days? And the property seemed well- maintained. I happened to be in room 109 which had absolutely no sound barriers between it and the room next to us so even though the people next-door were very quiet, I could hear absolutely everything. So, that is one room I would avoid…
Susan
Susan, 1-night trip
Verified
10/10 Exceptional
Dec 23, 2025
Great location. Quiet and clean room.
Akarath
Akarath, 1-night trip
Verified
10/10 Exceptional
Feb 8, 2026
Yes. Staff friendly. Clean hotel
Jamal
Jamal, 2-night trip
Verified
10/10 Exceptional
Dec 22, 2025
Very well run two star hotel. Biggest highlight is they have a freshly made breakfast - you can order eggs, bacon, sausage using meal tickets.
Also in a good location near the mall and lots of restaurants.
Isaac
Isaac, 5-night trip
Verified
10/10 Exceptional
Jan 19, 2026
Room was clean and staff was friendly. Road was next to the hotel, but I didn't hear any noises.
Jin Hwan
Jin Hwan, 1-night trip
Verified
8/10 Very good
Jan 7, 2026
The room was clean, the front desk staff were wonderful. The bed wasn’t very comfortable, but it was fine for one night.
Quang
Quang, 1-night trip
Verified
10/10 Exceptional
Oct 5, 2025
Plenty of parking, friendly and helpful staff, clean rooms, microwave and fridge in rooms, free breakfast.
LOWELLE
LOWELLE, 3-night trip
Verified
10/10 Exceptional
Jun 7, 2025
Spacious rooms and extremely nice staff.
Giovanna
Giovanna, 3-night trip
Verified
10/10 Exceptional
Feb 3, 2026
Very clean and comfortable. Had a morning chef to cook breakfast. I thought the staff was very nice--my wife was sick and one offered a personal supply of ginseng and turmeric--really helped. Not luxurious, but very nice and definitely worth the money.
Richard
Richard, 3-night trip
Verified
10/10 Exceptional
Sep 14, 2025
The made to order breakfast was great!
Tiara
Tiara, 1-night trip
Verified
8/10 Very good
Aug 1, 2025
The breakfast is the best.
Shalonda
Shalonda, 18-night trip
Verified
10/10 Exceptional
Sep 19, 2025
It was very comfortable place to be. Good staff working there!
Jamal
Jamal, 1-night trip
Verified
10/10 Exceptional
Nov 15, 2025
Nice and clean, safe grounds.
Shenna
Shenna, 2-night trip
Verified
10/10 Exceptional
Nov 9, 2025
it was nice and clean. our room was huge and beds were comfy. the staff was also sooo nice and it was an easy drive from here to the UW. would definitely stay here again.
Ariella
Ariella, 3-night trip
Verified
8/10 Very good
Jul 28, 2025
Close to shopping and dinning
Sara
Sara, 3-night trip
Verified
10/10 Exceptional
Apr 2, 2025
This is a nice clean property with a nice breakfast menu.
Julie
Julie, 1-night trip
Verified
10/10 Exceptional
Jul 29, 2025
Perfect stay for visiting family in WI
Great hotel in a very central location. Staff was friendly and helpful. Rooms are clean and spacious enough for 3-4 adults.
Verified traveler
2-night trip
Verified
8/10 Very good
Jul 15, 2025
Safe, secure, super clean, free parking, free breakfast, well priced. Quite and easy to access off the main roads.