4/10 尚可
2025 年 6 月 17 日
The hotel has a great restaurant and bar however they don’t have the help to maintain it. Bartender has to do bar and
Waitress. Only 1 cook so it takes a long time to get your food. Bartenders were amazing. The day we arrived trash all over the pool area nothing picked up and not maintained. Pool wasn’t clean and was shut down per state. Tried to get answers on when it would reopen with the managers not willing to speak to us. We checked out to go to another hotel due to no pool. The pool was actually closed for 4 day. We will fight for refund not our fault the pool got shut down. Housekeeping was poor due to lack of help also. They didn’t come as
Scheduled and had to go get our own towels and toilet paper. Owner or manager didn’t care about the customer and wouldn’t speak to us. Watch the pictures online says tiki bar outside( which was being built while we were there) also patio table and umbrellas all around the pool. There were 2 tables with 2 broken umbrellas until the day before we left they finally put up new umbrellas. Lounge chairs cracked and broken. Just beware. Great location however bad management staff.
Maureen
Maureen,14 晚行程
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