It may not be fair but I kept on comparing our 4 night stay to our first stay 5 years ago, pre-Covid. I think the property was sold. It was an entirely different experience, not for the better. Upon check in we were told the elevators were not working. Someone did bring our bags to the 3rd floor, but it took 3 days for elevators tobe fixed. Traders Restaurant on site is definitely under new owner management. No more breakfast buffet and a very limited menu. Food was just ok. The place was empty most of the time. Walk to the Marriott down the street. Excellent there.
We rented a kitchenette. Used to be a little stove, full sized frig, a little table with 2 chairs and fully equipped. Opened the cabinets this time and they were all empty. Only a two burner cooktop; no counter space at all and the little table and chairs are across the room by the sliding doors. I asked the front desk who said they only supply equipment when requested because people were taking the pots and pans and dinnerware home during Covid!! I had to ask again the following day before housekeeping finally brought us 2 plates, 2 cups, 2 bowls, and a fork and knife each. A small pot, a medium pot and a little frying pan. That’s what they considered a fully equipped kitchenette!
The pool was not heated; who is going to play in 60 degree water? First trip was in Feb. and we went in the pool alot.
Needless to say we were very disappointed this second time around and will not book Aku Tiki again.